No PlaceWisely verified reviews yet, and 17 reviews on Google averaging 4.5 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care4 of 5 reviews
Activities and engagement2 of 5 reviews
Dining and food1 of 5 reviews
Communication with family1 of 5 reviews
Safety and supervision1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 17-review average is 4.5 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I couldn’t be happier with the care, professionalism, and overall environment at Brookdale Winston-Salem. From the very first day my mom moved in, every member of the team has shown incredible compassion and dedication. The transition to memory care is never an easy one, but the staff made it seamless and reassuring for both of us. They took the time to get to know my mom personally — her routines, preferences, and personality — and it’s clear that they treat her as an individual, not just a resident.
The quality of care has exceeded every expectation. The nurses and caregivers are attentive and kind, responding quickly to her needs and keeping me informed about her well-being. I’ve noticed real improvements in her mood, her cognitive engagement, and even her appetite — all signs that she feels safe and comfortable in her new home.
The management and leadership team also deserve special recognition. They communicate clearly, follow through on what they say, and maintain a calm, organized environment that reflects genuine pride in their work. The dining staff, activities coordinators, and everyone involved in day-to-day life bring such positivity and warmth to the community — it truly feels like family.
Overall, I have complete peace of mind knowing that my mom is in such capable and caring hands. Brookdale Winston-Salem has not only met our expectations, but far surpassed them. I’m deeply grateful for the difference they’re making in her life and in ours.
The staff at Brookdale took great care of my husband during his stay. I knew by their actions and expressions that they genuinely cared for him as well as me. When people ask if I would recommend Brookdale, I give a resounding yes.
Placing a loved one in a facility is hard. But after seeing some of the pictures of my husband and staff, I knew he was in the right place. He knew everyone there, and they all knew him. He was well taken care of and loved.
My mother has been a resident at Brookdale for several years. The staff is always friendly and welcoming when I go. It is always bright and cheerful. I am pleased with the care she is receiving there. I would highly recommend Brookdale if you are looking for a place for your loved one.
My mom has been at Brookdale for a month now and it has been a very positive experience for her. She is well cared for and encouraged to participate in all of the activities they offer. She has been very happy and more social than ever.
My mother has been a resident for over three years now. Even though she is progressing through this horrible disease it has been made somewhat easier having the wonderful staff at Brookdale to help us each step of the way. I am very thankful for all of them.
Reviews and rating from Google, shown as Google publishes them for Brookdale Winston-Salem. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brookdale Winston-Salem. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
