No PlaceWisely verified reviews yet, and 31 reviews on Google averaging 4.5 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care5 of 5 reviews
Management and turnover3 of 5 reviews
Activities and engagement2 of 5 reviews
Dining and food1 of 5 reviews
Cleanliness1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 31-review average is 4.5 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
My dad has been at Spring Arbor for nearly a year. The care has been beyond what we could have asked for. Every day I come in and see the same faces of staff, smiling and the residents are happy. I wish we would have found this place sooner. I tell everyone I know if your loved one needs assistance, please go to Spring Arbor.
My mother moved into Spring Arbor in February. She was welcomed right away, with such good care and attention. The activities director went out of his way to get her involved. We were very pleased with the care she got from everyone there. One reason we chose Spring Arbor was the staff to resident ratio. As my mother's health started failing they took excellent care of her. Everyone is so loving and caring there. Unfortunately my mother passed, and they helped us through that. If you're looking for a smaller facility that takes good care of your relative, I recommend Spring Arbor.
After a disastrous couple of nights at The Commons at Brightmore, I went to Spring Arbor and they moved mountains to get her into Spring Arbor in just one day. Robin, the director was amazingly helpful and the monthly cost was half what it was at The Commons for exponentially better care. The staff there was wonderful...they even had a ribbon cutting ceremony with many of the residents and staff greeting her in the foyer as she arrived the first day! Mom was only a resident at Spring Arbor for about six weeks before she died, but I can't say enough about how accommodating they were and the excellent care she received in her last days. Thank you all so much!!
In May of 2025, I had the good fortune of finding Spring Arbor Assisted Living in Wilmington, NC.
Both of my parents were in need of Assisted Living, with one parent being in desperate need of a deeper level of care. From the very first meeting with Jaylee, Director of Admissions while searching for the "right" fit for my parent's needs, I was blown away by her heart for the people she serves and her heart for her staff at Spring Arbor.
While doing the initial tour of Spring Arbor (I had toured at least 5 other places before this) I couldn't help but notice that the staff genuinely seemed devoted to loving on and caring well for their patients. The staff seemed happy Elderly care can be seriously emotionally exhausting . Although generally, in most facilities everyone does their best, Spring Arbor has something other places don't...they are led well from the top down and it shows.
It is now September and one of my parent's has passed. And there is not a day that goes by that I am not exceedingly grateful for the overwhelming and attentive care provided by literally every facet of caregiving at Spring Arbor-from the receptionist, to housekeeping, to physical therapy, the nursing staff, to food service, to the activities directors, the singular do it all handy man/technical guru and the entire admin staff. Thank you from the bottom of my heart for loving my family so well.
You have given me peace of mind and my family members frequently commented or comment on how spoiled and well taken care of they feel.
Clean, well-maintained community with a caring and supportive team. The therapy services are great, and it’s clear that resident well-being is a top priority. A welcoming environment that provides great care and support.
Reviews and rating from Google, shown as Google publishes them for Spring Arbor of Wilmington. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Spring Arbor of Wilmington. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
