No PlaceWisely verified reviews yet, and 23 reviews on Google averaging 3.2 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care3 of 5 reviews
Building and rooms2 of 5 reviews
Management and turnover2 of 5 reviews
Activities and engagement1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 23-review average is 3.2 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I visited this facility numerous times to be sure that it would be a good fit and it surely is. I just love being here: the staff, the other residents, the activities... all are great. Adjusting to a 1- room studio w/bath from
a 3 BR ranch with 2 full baths, and lots of
closets was a bit of an adjustment at first
but I love everything about being here. It's
My Mother in Law has been in the facility for about 6 months now. She was reluctant, however she is now very comfortable now. She is now an ambassador to new residents. Wilson and all of his staff are very caring.
My family member has been at Brookdale for over 4 years. We all have concerns about our loved ones. If I ever have a concern, I just get in touch with the administrator, Andrew, and he helps me with it. I can't begin to tell you what a comfort that is - to know I can go to someone and my concern will be taken care of.
I am very thankful for Brookdale, Smithfield NC, and for all the staff and people there.
My mother, Grace Jones, stayed at Brookdale a little over 3 years. We had a very positive experience there. Management and staff were very professional and courteous. The staff who spent time with my mom, treated her with love and compassion. I will forever remember the relationships we had with all of the caretakers. We will miss all of you, but once this virus is over, I plan to visit you all again. Thank you again for your love, support, kindness, and caring. You will never be forgotten!
My experience here is very good as a resident and I invite my friends to come live here too.
Reviews and rating from Google, shown as Google publishes them for Brookdale Smithfield. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brookdale Smithfield. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
