No PlaceWisely verified reviews yet, and 15 reviews on Google averaging 2.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers3 of 5 reviews
Quality of care2 of 5 reviews
Activities and engagement2 of 5 reviews
Management and turnover2 of 5 reviews
Cleanliness1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★1
4 ★1
3 ★1
2 ★0
1 ★2
Google shows its five most relevant reviews; the 15-review average is 2.1 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Enjoyed playing old time music for the residents here. Staff was great about getting all of the residents together .
Jalexus, the activity director made it very enjoyable for all.
Thank you!
The Old Time Music Machine
I was told by a Hone Instead member that last October they marked a diaper of a patient with a marker to see if the staff would change the patient after they left and it happened often that her patient went unchanged. They do not take care of the elderly and is very neglectful which is abuse. DO NOT send your loved ones here. This place needs to be shut down. I highly recommend someone in charge to shut this place down.
I would give them no stars if possible. Not a good place. They won't let my mother see her mother because she complains about things she sees as not right. My mother loves her mother and only wants what is right for her. Unfortunately my aunt is supposed power of attorney and doi care as long as she isn't effected. And don't post call and let's talk because you have a manager who only does things their way. Terrible place.
My mom arrived yesterday....spa? There was a sign above the (everyone's) shower door that said "bath/ spa". ..misleading . So far everyone is nice . The nutritionist got a little agitated because no one told her that Mom's a vegetarian. She immediately came up with a plate of fresh fruit and veggies. Momma was tickled ( that's downeast for very happy).. so far so good 🙄
Friendly and professional staff. Made my father feel welcomed. The community is bright, cheery and very clean. There are fun activities, and he is enjoying the social interaction.
Reviews and rating from Google, shown as Google publishes them for The Gardens of Trent. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of The Gardens of Trent. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
