No PlaceWisely verified reviews yet, and 24 reviews on Google averaging 4.4 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Building and rooms4 of 5 reviews
Activities and engagement3 of 5 reviews
Management and turnover3 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★2
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 24-review average is 4.4 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I really like the friendliness of this place...the activities director is doing a great job. She really makes this place fun. If my mom was alive this would be the place.the staff is great and they really work as a team.
The staff at Navion of New Bern are wonderful. They take great care of the residents. The facility is clean, doesn't smell bad, and improvements are constantly being made. I would have given 5 stars but there are a few processes that need to be improved to assure that tasks are done consistently and the best they can be done. The people in key leadership positions at this facility are relatively new and they are working to improve all aspects of care.
My 99-year-old father has lived at this facility for about two years. The current Navion owners took over management in January, 2025. Care was good before, but is excellent with Navion. All caregivers are loving, positive and competent. Nursing care is wonderful, which is a major concern since we need catheter care, which requires close monitoring. Costs are as reasonable as I could hope to find in eastern NC and the quality of life, I.e., dining, social/recreational is very good. My father is safe and well-cared for at Navion. We intentionally want others who may be considering living at Navion to know that we consider it to be a high-quality assisted living residential facility. My father says it is the best of the four in which he has lived, and he particularly likes the dining. We are extremely pleased for him to be at Navion. Even though I live about an hour away, I have easy access to the directors of the facility and of medical care.
My only critical comment is that high-definition TV is not available with their antiquated satellite service, and network channels are limited to about 20-25 stations. Since older folks tend to have reduced vision (my Dad has macular degeneration) watch a good bit of TV it would seem that providing providing high-definition viewing and a wide range of channels would be a high priority quality-of-life issue. However, this is a corporate level short-coming, and it doesn’t reflect at all on the quality of care provided by the local staff, of whom we consider each and every individual to be just the best of the best. Thanks to all at Navion of New Bern!
My Mother lived at Navion of New Bern and she felt very at home. We decorated her room to feel cozy and she loved it! Unfortunately she passed away in March. They have an excellent Executive Director and their new nurse is very attentive to residents needs.
We moved our loved one to Navion of New Bern October 2024 and know we made the right decision. This was a difficult transition as she lived independently until an accident in late August. The care and support our Mom receives gives us peace of mind and comfort and we consider the staff to be an extension of our family. The facility provides many activities for residents and also many fun events for families as well. The staff communicate well and keep us informed, they work with us to find solutions when needed. We highly recommend Navion of New Bern.
Reviews and rating from Google, shown as Google publishes them for Navion of New Bern. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Navion of New Bern. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
