No PlaceWisely verified reviews yet, and 41 reviews on Google averaging 3.4 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care4 of 5 reviews
Building and rooms2 of 5 reviews
Management and turnover2 of 5 reviews
Dining and food1 of 5 reviews
Activities and engagement1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★2
4 ★0
3 ★1
2 ★0
1 ★2
Google shows its five most relevant reviews; the 41-review average is 3.4 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Wellington Oaks is a wonderful space for individuals with dementia and Alzheimer’s. The daily activities create an engaging environment where residents can continue to feel involved in the community while navigating life changes. The director is approachable, knowledgeable, and very helpful. I would highly recommend this facility to anyone looking for a caring and supportive memory care unit for their loved one.
I would definitely give this place 1 star and less if I could, the management (Director is DeeDee) is very unprofessional, along with other staff members. The residents are name called, laughed at and handled aggressively as well as not changed frequently. The kitchen is full of ants and roaches, and the food is 90% frozen or canned. There is a lack of care for the quality of life of the residents and a lack of care for the staff members. I would recommend taking your loved one somewhere else.
Everyone here is professional and polite. They deal with a lot and I appreciate their patience with my mother. She is well taken care of here. The staff and nurses go above and beyond for my mother and I am greatly appreciative of them for that.
If I could give a zero or have this place closed immediately I would. This facility demonstrated a pattern of negligence and unprofessional conduct that endangered my grandfather’s health and safety. The environment was unsanitary, with persistent odors indicating a failure to maintain basic hygiene standards. Staff interactions were frequently rude and unprofessional, raising serious concerns about the quality of care.
While under this facility’s supervision, my grandfather suffered multiple serious falls and injuries, which suggests a lack of adequate monitoring and fall-prevention measures. In addition, his personal belongings were mishandled, and other residents were observed wearing his clothing as they were often drenched in someone else’s urine.This constitutes a clear violation of resident rights, personal property protections, and basic standards of dignity.
These conditions reflect noncompliance with state and federal nursing home care regulations, including resident safety, sanitation, and respect for personal property. Families place their trust in such facilities with the expectation of proper care, supervision, and respect. This facility failed to meet those obligations, resulting in direct harm to my grandfather.
I strongly urge regulatory authorities to investigate these issues, and I would advise families to carefully reconsider before placing a loved one here.
My mom has been at Wellington Oaks for almost 12 years. I would like to praise staff who take the time to address my concerns. Markesha Jones is one of those staff. I personally know that caregiving is hard, so I appreciate it when staff, such as, Markesha take extra time and effort.
Reviews and rating from Google, shown as Google publishes them for Wellington Oaks. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Wellington Oaks. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
