No PlaceWisely verified reviews yet, and 24 reviews on Google averaging 3.8 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care3 of 5 reviews
Building and rooms3 of 5 reviews
Cleanliness2 of 5 reviews
Activities and engagement1 of 5 reviews
Management and turnover1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 24-review average is 3.8 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
The staff at Guilford house is always kind and thoughtful. Barbara is the sweetest and JC is so much fun. Kimberly is so helpful as well. I only have good things to say!
Guilford House is a top notch community. The community is always clean and staff are friendly and engaging. The residents are happy and always having fun when I visit. Community offers assisted living and memory care living.
I was looking for a facility with memory care for my mom in October. I reached out to Guilford House. I was called in less than thirty minutes to find out she was approved. It only took two weeks to get her moved in. Everyone on the team was very helpful with whatever I needed. My mom had told me and my brother the staff there is good to her and she is fine and getting use to her new home. I am grateful to God for how he put everything in place especially since we are in a pandemic. Thank you Guilford House for all you do to make my moms transition easy. God bless you all!!! Sincerely, Shelby Hunt.🤗
My father has been residing as a resident of the facility for 2yrs. He complains on how rudely the staff is. I have also experienced rude conduct from the staff here at Guildford House. The director Ms. Barbra is highly rude and disrespectful. She became irate and ill mannered when asking why was my father’s contact information and other forms of documentation changed and or misplaced. My dad constantly complains about staff using inappropriate language towards him such as the term “ nigger” and disrespecting him. My father has dementia which causes him to forget often (especially short term) the staff including director Ms. Barbra feel that he doesn’t need assisted living or special care for his condition. I highly suggest you look for another assisted living facility if you want your love one to be genuinely and properly cared for.
Guilford House is very welcoming and modern. I have visited many communities similar to Guilford House and I am amazed that it doesn't have an odor like other places. They must pride themselves on the cleanliness of the elderly and their building.
Reviews and rating from Google, shown as Google publishes them for Guilford House. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Guilford House. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
