No PlaceWisely verified reviews yet, and 26 reviews on Google averaging 4.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care3 of 5 reviews
Building and rooms3 of 5 reviews
Activities and engagement2 of 5 reviews
Dining and food1 of 5 reviews
Cleanliness1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 26-review average is 4.1 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
My mother moved in 2 weeks ago and is extremely happy. The staff is exceptional, friendly and very accommodating. The residents are cared for, with lots of activities daily, there is something for everyone. Food is fantastic and they have an outing once a week. The facility is a little older but very clean. I would highly recommend The Carraige House for anyone looking for a wonderful place for mom or dad!
We moved my mother to Carriage House in August of 2023 from another facility we were having issues with. I must say I am pleasantly surprised with the care she is receiving there. The staff is very communicative and obviously cares about the residents.
She is in the memory care unit which can't be an easy job for the staff but they are equal to the task. Evan in particular is a standout there. He is always engaged with the residents and it's really inspiring to see the way he interacts with them.
Making the decision to move our Mother to a memory care facility was really hard for our family, however the staff at the Carriage House has been exceptionally helpful and compassionate!!! Tressa and Blondie in particular have absolutely been a God send!!! The care and understanding all the staff have shown Mother is remarkable and heartwarming. We could not have found a better home for our Mother. Thank you all for being there for the entire family each step of this journey!!!
Wendy, Ashley are the worst people to deal with they are not professional & run that place terrible, patients are not being treated right, so people may want to get your family from here, the state needs to shut them down
The Carriage House is a wonderful place. Staff is very friendly and educational. I had the pleasure meeting Lisa Anderson The executive Director and she reassure me that the Carriage House is the place I would want my love one to live.
Reviews and rating from Google, shown as Google publishes them for Brookstone Terrace of Greensboro. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brookstone Terrace of Greensboro. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour