No PlaceWisely verified reviews yet, and 21 reviews on Google averaging 4.3 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Staff and caregivers4 of 5 reviews
Dining and food2 of 5 reviews
Cleanliness2 of 5 reviews
Safety and supervision1 of 5 reviews
Building and rooms1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 21-review average is 4.3 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
The level of care, cleanliness and resident to staff onsite ratio has declined significantly in the past 6 months. Residents paying for top level care, should get that level of care.
I used to volunteer here many years ago and the staff was amazing then. Now I have a close friend living here and the staff is still friendly, accommodating and treat the clients like adults, not babies. They make sure they're taking care with love, compassion and support. All the Residents are cared for with respect, even my dear friend. It's an adjustment for us all but my dear friend is at a safe home now.
The first thing you will notice will be the friendly atmosphere. My mother has been a resident of just over a month. She loves it. The food is great and the attention to detail. It has been a great choice for her. And for us the piece of mind knowing she is being taken care of.
The entire staff has been friendly, helpful and attentive. When I first visited, the residents I spoke with were happy, pleased with the food and commented that, when needed, assistance was readily available. This, along with the extremely devoted staff, convinced me that Mom would be happy living there. So far, so good. I am relieved that Brookdale life is agreeing with her in all aspects.
I visited Brookdale Northwest last week to discuss the possibility of moving my mother there. I met with a delightful young woman, Haley, who took me on a tour and explained in great detail a lot of options for us. The facility was very clean and welcoming and the staff kind and informative. The best part was how caring and understanding Haley was. Although we haven’t made a final decision on the move, Haley has continued to go above and beyond by reaching out since our visit to check on my mother and to offer assistance if needed. Thank you Haley for being so kind and understanding!
Reviews and rating from Google, shown as Google publishes them for Brookdale Northwest Greensboro. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brookdale Northwest Greensboro. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
