No PlaceWisely verified reviews yet, and 8 reviews on Google averaging 2.4 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Building and rooms3 of 5 reviews
Management and turnover2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★1
4 ★1
3 ★0
2 ★1
1 ★2
Google shows its five most relevant reviews; the 8-review average is 2.4 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
My experience with this facility was disappointing as some of the staff are defensive and incompetent. The Director seems to dislike when anyone who comes in “her building” asking valid questions about a patient. She should try popping up in her building around shift change and take note to the fact everyone clocks in and goes on break or sits around and chats (after huddle)!!! She will continue to defend her staff to cover up for not following policy.
This place is a dump they would let the grass in the smoking area grow until it would be past my mother's knees I guess that's why snakes would get in the building. The electric recepticle didn't have a plate on it and the majority of staff was useless... keep your family away from here.
This place is horrible for residents and employees. The nurses are mean to the residents and when they take their issues to the administrator, he protects the nurses. If you have an issue and you report to the administrator, everyone will know what you said word for word. I would suggest that residents and workers stay far away from this place until they replace majority of the staff
Great staff, who are willing to assist. The building is maintained well, but is older.
Reviews and rating from Google, shown as Google publishes them for Cumberland Creek Assisted Living. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Cumberland Creek Assisted Living. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
