No PlaceWisely verified reviews yet, and 84 reviews on Google averaging 4.8 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care4 of 5 reviews
Staff and caregivers3 of 5 reviews
Cleanliness2 of 5 reviews
Building and rooms2 of 5 reviews
Communication with family1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 84-review average is 4.8 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Choosing an assisted living facility for a loved one is one of the most emotional and important decisions a family can make. From the very first phone call, the team at this community demonstrated professionalism, compassion, and genuine care.
The staff took the time to thoroughly answer every question we had, walking us through the process step-by-step and ensuring we understood all available options. They were patient, knowledgeable, and incredibly responsive—never making us feel rushed or pressured. During our tour, we were impressed not only by the cleanliness and warmth of the environment, but also by the way residents were treated with dignity and respect.
What truly stood out was how supportive the team was during the transition. They made a difficult time feel manageable, offering guidance, reassurance, and consistent communication. It’s clear that this is more than just a facility—it’s a community where residents are valued and families are supported.
We are deeply grateful for the professionalism, kindness, and dedication shown by every staff member. If you are looking for a place where your loved one will be cared for with compassion and excellence, I wholeheartedly recommend this assisted living community.
My mother has been at Brookdale in Memory care for over a year now. The staff is caring and very attentive. The facilty is very clean and welcoming. They have a lovely patio area that the residents can enjoy. I can rest easy knowing that my Mother is very well taken care of. I highly recommend this place for your loved one.
This community has an incredible environment that instantly feels so welcoming and comfortable. Each member of the staff goes above and beyond with excellent! Blake was very helpful and nice he made my heart smile with compassion he showed. I would recommend Brookdale Concord to anyone who are looking for a place for their family member.
My brother recently moved to Brookdale Concord Parkway from another care facility. We chose Brookdale because of Blake Schooley. His passion for Brookdale and its residents is unmistakable and captivating. Blake was in constant contact during the admission process. He went above and beyond in helping with the transition of my brother. He was and still is a blessing to me as he helps my brother acclimate to Brookdale . I am deeply grateful to him.
Reviews and rating from Google, shown as Google publishes them for Brookdale Concord Parkway. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brookdale Concord Parkway. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
