No PlaceWisely verified reviews yet, and 66 reviews on Google averaging 4.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Dining and food4 of 5 reviews
Building and rooms4 of 5 reviews
Staff and caregivers2 of 5 reviews
Activities and engagement2 of 5 reviews
Cleanliness1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★1
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 66-review average is 4.1 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
"We Love it Here!" That's what my mother who's been here since November wrote when we were joining her for dinner, and it brought tears to my eyes!! This "Hallmark Movie" as I call it finally has my mother happy, healthy, and being taken care of the way she deserves. Everyone here cares. Everyone here tries to make her comfortable and is accommodating when we come to visit! After 3 other facilities, I cannot begin to express how much better this place is! The therapy is wonderful - Nick, Samantha, and Michelle are amazing!! The hairdresser that comes every Monday is so kind and goes above and beyond to take care of everyone!! The lovely volunteers do nails for everyone on Wednesday and the Bingo and group activities and space for everyone to enjoy music and art are perfect and so appreciated! That would never have happened at her previous places!! Highly recommended to anyone and everyone who seeks a safe home for their family!
Majority of staff was not pleasant to be around. They acted like they didn’t want to be there. If my grandmother asked what medication they were giving her they wouldn’t tell her. Either they didn’t know or didn’t care. They were giving her very strong muscle relaxers without her asking for it - which made her extremely sleepy and just not with it. My grandmother is very capable of asking for medication if needed. When we tried to talk to the nursing staff we were told they didn’t have time to talk to us. Laundry was not consistently done and cleaning wasn’t great. The food was not great either and extremely small portions. One night she was served 1/4 of a waffle and one strip of bacon. Honestly the list goes on. We’ve moved my grandmother and within one day at the new facility it is a world of difference.
While looking for care for a family member can be stressful, Sunrise on Providence had made the experience so easy. Everyone was friendly, knowledgeable, and professional. The compassion I saw while visiting the facility was heartwarming. All our questions and emails were addressed in a timely fashion. The community itself was clean and pleasant to be in.
If you are in need of an assisted living facility, I would highly recommend Sunrise on Providence!
My Mom was a resident for 3 months when we moved to the Carolinas. She enjoyed the staff and felt comfortable there. The leadership team is the best part of this facility. They are quite responsive and demonstrate true caring for residents and their families. Mom was not real happy with the food, but she has had that same complaint of other residences. The residence is smaller and feels more like a home than a facility for care. Parking can be a challenge midday as that is when most staff is present.
Mom was very happy with the physical and occupational therapy team and enjoyed interactions with front desk staff. Shout out to Beatriz, Donna, and Tina for all of their hard work to keep this a top facility !
Deciding to place a loved one in an Assisted Living facility is never easy, but finding the best possible one does make a difference. At Sunrise they really do have the best interest of their residents at heart. My father recently moved in after a short hospital stay, and while I was afraid he was going to isolate and not engage with the community (he was a loner at home), he has really opened up and now participates in their activities, enjoys walking, and to some degree socializing with the other residents. Even as he is now in memory care, Sunrise ensures he is able to participate in various activities including monthly outings for "lunch with the guys". I can rest easy knowing that at 87 years old, he is well taken care of and enjoying his best life.
Reviews and rating from Google, shown as Google publishes them for Sunrise on Providence. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Sunrise on Providence. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
