No PlaceWisely verified reviews yet, and 33 reviews on Google averaging 3.9 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Communication with family2 of 5 reviews
Management and turnover2 of 5 reviews
Dining and food1 of 5 reviews
Activities and engagement1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 33-review average is 3.9 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Spring Arbor has been a haven for my family members. My grandmother lived at Spring Arbor Apex from age 99 until almost 103. She made friends quickly, and we appreciated the staff.
My mother moved into Spring Arbor Cary over a year ago, after living in two other senior facilities. Despite giving up significant square footage, she quickly acclimated. Since her move, we (her family and caregivers) have been able to relax tremendously. With the watchful eye of her PA, she was prescribed appropriate medication, which greatly reduced her anxiety and other symptoms. With the night time staff’s knowledge of my mom’s symptoms, I’ve been able to turn off my phone at night, knowing she’ll receive the care needed. Prior to the medication changes and night time staff’s knowledge of assistance, I was receiving dozens of calls from my mother daily and throughout the night. Needless to say, my health was being affected. I’m grateful for the peace of mind I’ve received.
Spring Arbor is not perfect. Like all facilities that we have experienced, there seems to be too few staff. My mother does not enjoy waiting for help, but I imagine most elderly are impatient. As the primary caregiver, I am very grateful for the staff. They know my mother as an individual, and tailor their care to her. My mom is not one of their easier clients, so I greatly appreciate the staff’s acceptance of my mom’s difficult habits.
Spring Arbor has provided a safe, kind community for my mother who has more daily needs and requests than most! Thank you, to all!
I can’t say enough great things about Spring Arbor of Cary! The professionalism of the staff is truly exceptional, and you can tell they genuinely care about the residents and their families. Everyone is incredibly friendly, welcoming, and attentive, always going above and beyond to make sure needs are met and everyone feels comfortable and cared for. The atmosphere is warm, compassionate, and uplifting, which gives such peace of mind. It’s clear the team takes pride in what they do, and it really shows in the quality of care and kindness they provide every day. Highly recommend Spring Arbor of Cary to anyone looking for a caring and professional community for their loved ones
This is one of my favorite mid-size communities. I feel Ashley does a great job at presenting the community & answering questions. Overall, I feel the management staff is approachable. They do their best to meet residents needs & communicate with family. They offer a variety of meal options and engaging activities.
My mom has been a resident at Spring Arbor for almost two years. We have been very happy with the facility. The administration and staff are always quick to respond to any questions or concerns. I feel blessed knowing she is comfortable and well taken care of when we are not there.
The Spring Arbor of Cary team are compassionate, professional and provide excellent care. If you are seeking care for a loved one, I highly recommend!
Reviews and rating from Google, shown as Google publishes them for Spring Arbor of Cary. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Spring Arbor of Cary. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
