No PlaceWisely verified reviews yet, and 10 reviews on Google averaging 2.7 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers2 of 5 reviews
Cleanliness2 of 5 reviews
Building and rooms2 of 5 reviews
Quality of care1 of 5 reviews
Dining and food1 of 5 reviews
Safety and supervision1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★1
4 ★0
3 ★0
2 ★2
1 ★2
Google shows its five most relevant reviews; the 10-review average is 2.7 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Staff seems okay. The place itself is just disgusting. The carpet in my grandfathers room is so filthy that my shoes were sticking to the carpet. The room and the halls leading to his room smell like urine/feces. If you have family in here make sure you are keeping track of their accounts and what is being charged. My grandfather was charged almost $500 more than what he was supposed to be charged, I couldn’t reach anyone over the phone and had to go in person to speak with someone. It was a “mistake” that costed him an over draft, and it’s been a week and still waiting for the money to be refunded.
My mother-in-law has had falls and as of May 2020 a broken femur. No one at the Oaks said they have any knowledge about how this happened. All of this occurred while she was in assisted living. Our family was not contacted at all about the fall nor is there any record of her having a fall. We were told by the doctor in ER that the fall could be as old as 3 days. She was in severe pain. Most of her meals were barely warm. My husband would warm them in the microwave for her. He had several conversations with management about her care and cleanliness to no avail. After her fall our family moved everything of my mother-in-law out of that place. I would not recommend this facility to anyone. I have to question if any or maybe 1 or 2 or licensed CNA'S.
Reviews and rating from Google, shown as Google publishes them for The Oaks of Alamance. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of The Oaks of Alamance. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
