No PlaceWisely verified reviews yet, and 6 reviews on Google averaging 4.3 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care4 of 5 reviews
Staff and caregivers1 of 5 reviews
Building and rooms1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 6-review average is 4.3 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
My husband was a patient at Springview Memory Care until he lost the ability to stand or walk. As soon as a skilled nursing facility in the area had space, he was transferred there, that decision having been made by Springview 2 weeks before the transfer. The initial assessment at the SNF the day he arrived revealed 13 bed sores, 2 of which are going to require surgery.
I was told by Springview prior to the transfer that he had 2 bed sores that were healing nicely and a 3rd that had recently appeared. I was lied to and DSS was notified with an official complaint.
Had Covid 19 not prevented me from seeing my husband unclothed, I would have gotten him out of Springview much sooner due to the obvious neglect.
My mother stayed at the Graham location & they were wonderful! Little concern about neighborhood but no problems at all. Would highly recommend Springview when your parents need extra care!
Reviews and rating from Google, shown as Google publishes them for Springview - Brock Building. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Springview - Brock Building. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
