I've been here at Westchester for about four months and I absolutely love it. Iliana Ramos the Administrator brought me over from regents nursing facility. She helped me with everything she is awesome. The food, the activities and the people are all wonderful. The food is always hot and good. The activities for the most part, keep you busy and are fun. And we have happy hour twice a month and an ice cream social. And celebrate all the holidays with food and drink. We play Bingo monday through friday. The staff is always caring and kind. Megan, the nurse administrator is always there to help and solves your problems right away.
My private room is very large and spacious. And I have decorated it to my liking and I love it just like I love it here!
I am POA for a friend of mine who moved into Westchester a few months ago. The positive change from where he was is wonderful! His room is spacious and he feels like himself again. The staff is very knowledgeable and friendly. The administrator, Daniel, truly cares about the residents and always keeps me posted . I highly recommend Westchester.
After having been here for almost 1/2 a year, I am relieved to know God placed me here.
I have been in 3 other places prior to coming here, and Westchester is by far the best.
The staff here, whether it be Daniel, the head administrator, or Iliana, the admissions director, will go above and beyond to satisfy their clients' needs as well as "wishes."
Iliana, for example, has been known to give out her personal number at times, in case one of "us" is having any issues that couldn't be resolved completely during working hours.
It's VERY RARE in my experiences thus far, to have someone do this in these kinds of establishments.
Likewise, the D.O.N. Megan, continually strives to provide the best nursing staff required. She steadily upgrades the med tech's training, holding "review" sessions in order to maintain a satisfactory level of performance.
I give Westchester 5 stars, and I recommend you come see for yourself. I'm sure Iliana will be glad to show you around, while answering all your questions and concerns.
Westchester is top notch. The staff are excellent and very loving. They are on top of making sure the residents get proper good care. I recommend Westchester to anyone that is looking for as assisted living. The place is always clean and well kept. I love that my mom is in the best hands.
Moving my mom from her own apartment into assisted living was a very difficult transition, but Daniel, the new director at Westchester of Winter Park, made the process so much easier. He’s professional, knowledgeable, and incredibly responsive — every time I called or texted, he replied right away and always followed through.
When my mom’s first room didn’t work out, Daniel acted quickly to make a change that fit her better. He truly cares about the residents and is very considerate of what families go through during this process. His communication is excellent, and I know I can always count on him to handle any situation.
I’m so grateful for Daniel’s support and leadership and excited to see the positive changes he’s bringing to the community. Knowing my mom is in such caring hands gives me great peace of mind.
Reviews and rating from Google, shown as Google publishes them for Westchester of Winter Park. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
