No PlaceWisely verified reviews yet, and 63 reviews on Google averaging 4.2 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care4 of 5 reviews
Staff and caregivers3 of 5 reviews
Dining and food3 of 5 reviews
Activities and engagement3 of 5 reviews
Safety and supervision2 of 5 reviews
Building and rooms2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 63-review average is 4.2 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I have seen such a profound improvement since the new nursing director, Mary, came on board. She is incredibly helpful, compassionate, and consistently goes above and beyond to assist both me and my mother. Her responsiveness, professionalism, and genuine care have made such a meaningful difference in our experience. I truly cannot thank her enough for all that she does. Highly recommend!
My grandmother has lived here for a couple of years now and she loves it, lots of fun people and activities! The food has also been fantastic, I think there was an update in the kitchen in the last few months because all the meals have been even better in quality! Kate and the dining staff are wonderful!!
Lovely visit with a family member who had just moved to Fountainview a short time ago, and I must say, I was pleasantly surprised. Lots of activities and cozy common areas, there is truly something for everyone. The facility also offers a variety of engaging activities and programs that keep the residents active and entertained.
One of the highlights of my visit was the food, we decided to stay for dinner. The dining experience was exceptional. I couldn’t get over the menu for a senior living facility, like nothing I have ever seen. The food service staff deserves special mention, they seemed very attentive, friendly, and willing to accommodate special requests from the residents. Their warm and welcoming demeanor added to the overall positive dining experience.
All of the staff that we came across and interacted with seemed to go above and beyond to ensure the well-being and comfort of the residents. Their compassion and professionalism are evident in every interaction, making the residents feel valued and cared for. I will be sure to make note of Fountainview for when I reach that next phase of life!
It is my privilege and my opportunity to comment and reflect up the services at Fountain View in West Palm Beach in the care of my 98-year-old mother, during the last seven years.
Our experience at Fountain View has been extraordinary. My mother received personal, warm, attentive, and very competent care and attention all these years. She lived in two different apartment solutions, moving to assisted living care at the end of her residency.
I have only respect, affection, and a sense of obligation to the fantastic teams over the last years in support of my mother's daily happiness, satisfaction, safety, and health. I highly recommend Fountain View and their many services for seniors in transition of lifestyles and living arrangements. Thank you, Fountain View.
My dad recently decided that he was ready to move into independent living. He is 88 years old and we spent some time visiting various places that offered both independent and if needed assisted living at some future point.
Fountainview was the clear winner. Marina who is the director of sales and marketing was so easy to work with and her caring attitude is reflected in the many staff we met. She understood what my dad’s budget was and helped us walk through the process in an easy to understand and non pressurized way. Briana the move in coordinator was also very helpful and helped guide us.
My dad seems to love the food and the activities and we are all relieved he will have a pendant and other safety precautions as he ages.
The staff seem really caring and the residents appear to be very happy. The social activities are varied and well thought out. Definitely the best decision my dad has made and I would heartily recommend fountainview to anyone who is looking for independent living.
Reviews and rating from Google, shown as Google publishes them for The Pointe at West Palm. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of The Pointe at West Palm. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
