No PlaceWisely verified reviews yet, and 262 reviews on Google averaging 4.3 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Cleanliness3 of 5 reviews
Building and rooms3 of 5 reviews
Dining and food1 of 5 reviews
Communication with family1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 262-review average is 4.3 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
My mother in law Clara Garcia has lived at the Blue Heron since 2022. The staff is extremely professional, knowledgeable, courteous, and friendly. They are available 24/7 to tend to all of her needs. The activities are numerous and a great social experience for her. The office staff is consciousness and on point when submitting her paperwork for her Long Term Care insurance. I have recommended Blue Heron to friends and family.
I had a wonderful experience visiting my grandma at Blue Heron Living. The place was very nice, clean, and welcoming. Jenny at the front desk was especially kind, attentive, and helpful. She made us feel welcomed as soon as we arrived and was so pleasant to interact with. It was a great experience, and I really appreciate how friendly and caring the staff was during our visit. Beautiful place as well.
Blue Heron has been an amazing experience for my dad and my family. The treatment is wonderful and has exceeded our expectations. Staff is very welcoming and the facility is extremely clean. My little ones also enjoy visiting my dad and having a fun time in the game room. My dad loves this rehab center. Thank you for making his experience so special.
My father-in-law spent over a month in the rehabilitation side of this facility, and we couldn’t have been happier with the care he received. The staff and nurses were incredibly helpful, compassionate, and kind—not only to him but to our entire family. They made what could have been a difficult experience much easier, and we truly appreciate everything they did for him.
We would definitely recommend this facility to anyone looking for quality care and a supportive environment.
Maybe the other part of the facility is nice, but the rehabilitation was horrible for my father. He was recently sent to the hospital just this week. First, they do not answer the call button. It takes them 15-25 minutes before they come. Both my mother in law and I had to clean him after an accident that he had. Second, one night he wait 3 hours for a nurse to help him. Third, our first night there we asked for water and they took his cup to the bathroom faucet to fill it up. Though the physical therapy department was wonderful, the care facility is not. The blankets smell old and dirty. The head nurse called to tell me when he was going to the hospital and when I asked if I should retrieve his belongs, I was told no. The next day, my husband begged me not to send him back. The place was dirty and the food tastes awful. I went to pick up his belongings and they had already packed it up. I watch as his stuff was put in a closet and asked why it was packed up when I was told I could do it. It then informed them that I need to see the room. I was told I couldn’t. I am glad that I did. While walking in the cleaning lady said, “ Look, they left these depends. We can use them. I explained that my name is on them and I want them. Also, wanted my husband’s charging cords plugged into the wall. Please do not send your family member here if you love them. It was extremely traumatic.
Reviews and rating from Google, shown as Google publishes them for Blue Heron Assisted Living. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Blue Heron Assisted Living. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
