Assisted LivingMemory Care
Sonata Villages I
2450 Parr Drive, The Villages, FL · No verified reviews yet
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Est. $2,700 to $4,100/mo
Sonata Villages I Reviews
No PlaceWisely verified reviews yet, and 68 reviews on Google averaging 4.3 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Activities and engagement4 of 5 reviews
Building and rooms4 of 5 reviews
Staff and caregivers3 of 5 reviews
Cleanliness3 of 5 reviews
Management and turnover2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★0
2 ★1
1 ★1
Google shows its five most relevant reviews; the 68-review average is 4.3 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.3★★★★★68 Google reviews
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Theresa Ahmed★★★★★3 months agoWith each visit I am warmly greeted. The The facility has a homelike atmosphere, and is well kept and clean. The staff is outstanding. Residents are well cared for and treated with respect and digninty by all staff. Residents rooms are well taken care of and give a feeling of home. The nursing staff is great, they do their job with the utmost care for each indiviual. There are pleanty of activites for the residents to participate in which helps with mobility and other social skills. I highly reccomend The Serenades.
Kelly Boswell★★★★★9 months agoWe chose Serenades based on promises of safety and care—but were deeply disappointed.
✅ The food was excellent, and my mom regained weight and cognitive strength thanks to good nutrition. Staff were friendly and professional.
⚠️ Activities were minimal and inconsistent. The beloved activity director often had to cover housekeeping and maintenance, showing dedication but also revealing that resident engagement isn’t prioritized.
❌ The biggest issue: safety equipment was non-functional. Motion detectors, bathroom safety lights, bathroom emergency pull cords never worked. My mom fell twice and even exited the facility—incidents that could have been prevented.
Despite submitted work orders, nothing was fixed during her 3-month stay. If safety and engagement matter to you, look elsewhere.
Carolyn Weaver★★★★★8 months agoOne of the most difficult decisions I had to make was placing my family member in memory care. I told the sales director that they would probably just sit and watch tv in their room and they shared that they would gently encourage trying new things and build a relationship with them to learn their likes and dislikes. Fast forward 2 months and I can't be more amazed or happier. Participating in exercise, music, happy hour, sitting outside enjoying the sun. Happy and flourishing. This was the best decision to choose Serenades. The leaders are always available to chat if needed and that is not what I always hear about other places. Thank you Serenades for making my family members life the best it can be for them.
GG★★★★★4 months agoThe LPN in the 200 memory care wing hostile. Her communication approach is very rude and aggressive. She runs her mouth without listening to details with a nasty attitude.
If she can be hostile towards visitors I wonder how she treats residents when no one is watching. Patient left in the room saturated with urine, sheets were filthy. Floor was soo dirty, the stench of urine all over. The place is extremely unorganized and dirty.
Lisa Mosley★★★★★4 months agoI currently visit about 2 to three times a week and I love this Memory care. It’s clean, the staff is friendly and I love to see the activities make the residents happy. Also , I love how convenient this community is to shopping and golf cart access.
Reviews and rating from Google, shown as Google publishes them for Sonata Villages I. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section