No PlaceWisely verified reviews yet, and 22 reviews on Google averaging 3.9 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Building and rooms4 of 5 reviews
Staff and caregivers3 of 5 reviews
Cleanliness3 of 5 reviews
Dining and food2 of 5 reviews
Communication with family1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★0
2 ★0
1 ★2
Google shows its five most relevant reviews; the 22-review average is 3.9 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
My mom was a resident at Angels for 2 years at the memory care on Bay to Bay. It is a smaller community than others we had looked at but I have to say that made a big difference in her care. My mom’s memory was not very good and the smaller environment was what she needed. She was able to still be independent while she could be and we knew she was safe because the door was code protected. I have to say the people living there make each other feel as if they have been friends for years and that is a great feeling. My mom had the best last 2 years of her life while living there before she passed and we could not be anymore grateful for the people living there and the people who work there. They still reach out to check on my family even after my mom passed away.
Facility is very dirty, Palma Ceia all beds are almost on the floors. Residents sleep on box spring and mattress. There are roaches there with rats. The elevator is broken all bed linen is piled in a closet in the hallway with stains and smells like pee. I feel so sorry for the residents there. The executive director Evan does not care at all. There's no briefs or chucks for the residents they have permanent piss stains on mattress and linen. Overall Angels at Palma Ceia I would not put my dogs in there, they deserve better treatment and living
I would not send my pet rock here! Where do I start?! Upon entry there was poop handprint on the wall. It stinks inside and I will say after a few weeks of regular scheduled visits it started to smell better. They don't have proper PPE for standard precautions. The hand sanitizer devices on the walls were ALL broken and there were no hand sanitizer bottles to be found. They use kitchen gloves instead of regular exam gloves. They lacked hygiene wipes for depend changes. I watched as they used another diaper as a baby wipe. The med tech Madison is always on her phone. She speaks to the residents so rude. I understand they have memory issues and won't likely remember you called them "crazy" but its not right or nice. The CNA Joanna does not speak english so staff communicates with her via google translate. When they are not eating they are all shoved into the small TV room. They bedroom doors are locked and they have to stay there until it is time to eat. The CNA Joanna and the kitchen lady probably cared the most but it still was not enough to "care" to consider this place for my worst enemy. When a resident tells you "It was the best day ever because someone helped me eat."....well that should tell you everything! I dreaded every visit to this place for 12 weeks. ZERO STARS!
I am very pleased with the care and environment at Angel's Senior Living facility. I am POA for my neighbor, a elderly gentleman with Alzheimer's disease. He was resistant to moving out of his home at first but the managers and staff worked very hard to make him feel at home.
He has men friends, also residents, that he eats with and socializes with each day. The variety of meals provided are always nutritious and tasty.
The facility offers a wide variety of entertainment for the residents that gives them something to look forward to.
I am delighted that we chose Angels for his home away frim home.
At Home with Friends was home to my Nana, until her passing, a few years ago. The times I came to visit with her, while in town the staff was caring and attentive to her and other residents. She always had that little smile on her face. The facility was clean and had a cozy home feel.
I have since moved to the Tampa area which is ironic because I think of how I would have visited daily.
But each time I ride by the facility, I smile because I know she was taken care of with love.
Reviews and rating from Google, shown as Google publishes them for Angels Senior Living at Palma Ceia. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Angels Senior Living at Palma Ceia. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
