No PlaceWisely verified reviews yet, and 10 reviews on Google averaging 3.8 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Building and rooms3 of 5 reviews
Cleanliness2 of 5 reviews
Staff and caregivers1 of 5 reviews
Quality of care1 of 5 reviews
Dining and food1 of 5 reviews
Communication with family1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★2
4 ★0
3 ★0
2 ★0
1 ★3
Google shows its five most relevant reviews; the 10-review average is 3.8 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I placed my mother in Ann’s facility on March 1, 2022. She was taken to the hospital on March 13 for a fall that I never received a phone call about or was informed about this fall. She was then taken to Oak Hill Hospital March 18, 2022 at 7:30 at night after being unresponsive since 5 o’clock in that morning. Again I received no phone call. My mother never regained consciousness and died on March 28 in hospice house. This woman came to the hospital and hospice house demanding to know what was wrong with my mother after she told us she was never even told my mother fell and was taken to the hospital until the next day. She still does not understand what happened to my mother. I was not allowed to see my mother after March 1 I was told she had to acclimate and they would let me know when to see her. I asked to see my mother on March 9 and a text message and I was told “we can try try” Without another response of a time since this is a gated and locked down facility.-. After placing my mother in this facility I was never allowed to visit my mother check on my mother I was only allowed to drop a check off on March 2.. My mother was healthy except for dementia could feed herself was able to use the restroom by herself was able to dress her self. And died 17 days after being placed in this facility. Do not use this facility.
My mom and I went for a visit for my dad to live. The place was so beautiful! Home living home cooked meals private rooms beautiful spacious. Private bathroom also. Very well staffed. Others in the home were clean and very upbeat. I wish we could have placed him here but he got sicker so we had to go a different avenue. I would move here if I could. Just can't say enough good about it
Workers don't follow a schedule set Most workers are rude. Some workers don't care about narcotics correctly. In most of the workers are female only and have seen only one male Worker which I've only seen one time work.
I've called several times to speak with a loved one at the facility. There portable phone doesn't work, which is ashamed since a phone call is the only option to connect with a loved one during COVID.
Reviews and rating from Google, shown as Google publishes them for Ann'S House-Oakwood. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Ann'S House-Oakwood. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour