No PlaceWisely verified reviews yet, and 45 reviews on Google averaging 4.3 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Building and rooms5 of 5 reviews
Quality of care4 of 5 reviews
Activities and engagement4 of 5 reviews
Cleanliness3 of 5 reviews
Communication with family3 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★1
1 ★0
Google shows its five most relevant reviews; the 45-review average is 4.3 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Really was disappointed in the visit here. I think both cleanliness & food appearance could be improved if the facility is wanting to have their resident's lives enriched.
Dust and dirt, cheap & dated decor.. these require little work and would make the facility look and feel leagues better.
Residents may be older, so the culinary team's efforts towards presentation may think it is acceptable, but the presentation I have seen is not what I would want, let alone what someone should receive, regardless of their age.
I hope for the residents that these matters are held highly.
We looked at several places that would be a good fit for Mom. Arbor Oaks was the perfect choice! It's a is a beautiful facility with manicured grounds and is very clean and pleasant inside. Kelly and her staff are very attentive and always communicate any issues that arise as well as address any concerns we have. There always seems to be fun activities going on that keep the residents engaged and entertained. The three ladies that work the front desk are fantastic and always take care of any questions you have or will connect you with the person you need to talk to.
My parents recently moved into Arbor Oaks at Tyrone and we have found there is a long list of positives in a very short time. The care and hard work of all the staff is exceptional! The executive director, Kelly O'Sullivan has done an outstanding job of taking care of all details. She has been patient, caring and knowledgeable in all aspects throughout our move. The facility is kept clean, kitchen service and food are great, tons of activities and entire staff is upbeat and pleasant. We are very fortunate to have found this facility!
My mother's experience at Arbor Oaks has surpassed what I had even hoped it would be. The directors, nurses and staff have been professional, communicative and caring. I have been amazed how they have handled keeping the residents safe, engaged and calm during the pandemic. Choosing an assisted living facility felt like a daunting process but once my mother moved in all of my concerns faded.
Making the decision to place my mother in an ALF was an emotional roller coaster. After an exhaustive search, comparing the pros and cons, Arbor Oaks was my mother's first choice.
We have never regretted that choice.
In fact, many times we have realized how fortunate my mother feels to be living at Arbor Oaks.
The director, Erica, is phenomenal. I cannot imagine working with anyone more attentive and responsive then she has been for my mom and the family. Erica and the ancillary staff are aware of how difficult the transition is and do everything to be of assistance.
Mom's room was completely updated before she moved in and is lovely.
The resident aides are outstanding.
Some, like Dee, who always goes the extra mile, have been there for most of their career.
There is genuine concern and care that is demonstrated by all staff. Faitiya and Sabe are just two other aides that stand out as exceptional , although every aide has been wonderful.
The activity calendar has something for everyone and allows great activities all day long. The family is always welcome to attend the activities with the residents.
I could not be happier with our choice. I would highly recommend Arbor Oaks at Tyrone to anyone else looking for an assisted living facility.
Reviews and rating from Google, shown as Google publishes them for Arbor Oaks Assisted Living Facility. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Arbor Oaks Assisted Living Facility. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
