No PlaceWisely verified reviews yet, and 49 reviews on Google averaging 4.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care4 of 5 reviews
Staff and caregivers2 of 5 reviews
Building and rooms2 of 5 reviews
Management and turnover2 of 5 reviews
Cleanliness1 of 5 reviews
Communication with family1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★0
2 ★0
1 ★2
Google shows its five most relevant reviews; the 49-review average is 4.1 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
As your neighbor (immediately behind yourfacility) the canopies of two of your biggest trees are covering my entire backyard. Your contracted tree removal started working of the trees from your side of the fence WHILE I was in the canopy on my side. The tree and stump were moving WHILE I was in the middle of it. No one contacted me - warned me or anything else. When contacting your "manager" , she said to speak to the tree service and the tree service told me to speak to the manager. Don't think you guys are being too neighborly and risk law suits without better communication.
Director Kathy Eubanks is a blessing to her residents and staff. She truly cares for “her people” and goes the extra mile to insure her residents are happy and receiving good care. Friendly staff and an owner who is involved and accessible.
We moved our mother into this facility after few options were left for her care. After her admission, it became apparent that they lacked the skilled care, and manpower to properly care for her. The staff were unresponsive and her hygiene went downhill. The place was never clean and her clothes seldom washed. There was an event where housekeeping washed the residents clothes in a cleaning solution not intended for clothes washing. Our mother developed a debilitating rash which never cleared up and she continued to decline. We moved her to another facility where she passed a few months later with a severe infection from her rash. If you love your parent, stay away from this facility.
Windermere Memory Care provides excellent care and attention to their residents. The changes in leadership has been a wonderful experience and I have no hesitation in bringing my clients there to tour. I would recommend anyone to visit and see how well their residents are cared for. Tyrah will take her time to explain every detail and ensure a smooth transition into the community.
This facility was incredible from the day we moved our mother in til the day she left. Southern hospitality to no end!! We want to thank the workers for always making our mother feel like she was at home and comforting her at times. Very blessed to have had you all. Very much recommend Windermere Memory Care Center.
Reviews and rating from Google, shown as Google publishes them for Windermere Assisted Living & Memory Care. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Windermere Assisted Living & Memory Care. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour