No PlaceWisely verified reviews yet, and 33 reviews on Google averaging 2.5 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care2 of 5 reviews
Dining and food2 of 5 reviews
Building and rooms2 of 5 reviews
Cleanliness1 of 5 reviews
Management and turnover1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★0
4 ★0
3 ★0
2 ★0
1 ★5
Google shows its five most relevant reviews; the 33-review average is 2.5 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Do not send anyone here. It’s a death trap. It’s infested with mold, flies, and roaches. The owners are just money hungry. Nothing gets cleaned. Patients don’t get fed the correct amount of calorie intake.
After years of picking up folks walking between the Marathon Gas convenience store and this place, having heard many stories, I can tell you this. Do not let your loved one stay here. Ive picked up multiple with severe mobility issues (walkers, etc) who would rather make the nearly mile-long roundtrip trek there and back, than eat the food provided in the cafeteria. The exterior of the building looks like it hasn't changed in 50 years, and I've been told the inside isn't much better. The owner has his Maybach Mercedes, Bentley Continental, Rolls Royce Phantom, and C8 Corvette out front on display in some weird attempt to legitimize the place and shock-and-awe people into looking past the details, but knowing some of the conditions I've heard (again, these are just patient stores on a quick drive over), it's a little sickening to see
If I could give it a zero I would. I had a family Member there for over a year, impossible to find residences for memory care, we started out very apprehensive due to the amazingly bizarre appearance of the grounds and facility, stuffed animals, a fountain, chickens, exotic birds, a rickshaw, and just wild decorations every where. My family member developed a very troubling and long term respiratory problem that had her emitted to the hospital numerous times long story short, we rehomed her to a new smaller facility, that doesn’t have a moldy smell like Westpointe, and low and behold no more respiratory issues. That place is a death trap!
It is an awful place to send your loved ones who can't take care of themselves. Horrible and cold oatmeal, grits, and food in general. Luckily I was able to transfer to a better place in South Florida.
Reviews and rating from Google, shown as Google publishes them for Westpointe Retirement Community. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Westpointe Retirement Community. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
