Assisted LivingMemory Care
Palm Bay Memory Care
350 Malabar Rd SW, Palm Bay, FL · No verified reviews yet
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Est. $3,750 to $5,750/mo
Palm Bay Memory Care Reviews
No PlaceWisely verified reviews yet, and 74 reviews on Google averaging 4.4 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Management and turnover3 of 5 reviews
Dining and food2 of 5 reviews
Cleanliness2 of 5 reviews
Communication with family2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 74-review average is 4.4 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.4★★★★★74 Google reviews
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Sharon Rivers★★★★★4 months agoDuring one of the most difficult times in our family’s lives, after the recent loss of my mother, the staff at Palm Bay Memory Care went above and beyond for my father, Mike. From the moment he arrived, they made him feel welcomed, valued, and cared for.
Every caregiver, nurse, and staff member treated him with kindness, patience, dignity, and respect. They took the time to get to know him and made sure he felt special every day. Knowing my dad was surrounded by people who genuinely cared brought our family comfort and peace of mind.
I am incredibly grateful for the compassion and support they showed not only to my father, but to our entire family during such a challenging time. Thank you to each and every one of you for the care, love, and dedication you gave to Mike. We will never forget it.
Nate Moreno★★★★★3 months agoI’ve had the privilege to experience what it would be like for my father to stay here on a temperate basis. We needed somewhere to place him while we went away on vacation. He enjoyed the activities daily and the interaction with others. The staff are absolutely amazing and we would highly recommend this place for your loved one.
JLL Oceantide★★★★★6 months agoThe care there started out well but went from bad to worse quickly over 5 months. The first exec director quit. That was a big mistake for Grace Management who owns PBMC. It went downhill fast. The new exec director is trying but she doesn’t have the background training to handle her new job. They hired a new head nurse after the first one quit. That head nurse Tried to get systems in place and improve communication. They fired her. . Word from the staff is that they are short staffed and cannot handle the 110 patients. That is no excuse when it is ongoing. They are still taking g in new patients. Please put your loved one somewhere else. Freedom is a great thing with dementia and Alzheimer’s but only if there is staff to handle the freedom the patients have. These incidents are all recent. Think twice before leaving your loved one there if that person needs watching.
Jim Quick★★★★★10 months agoMy mother and father entered PBMC about a year and a half ago. It was a tough time for them and for the family, but PBMC made the transition as easy as possible. I've been very happy and totally satisfied with every aspect from sales to care to management to maintenance to the accommodations. It feels more like a "condo" and assisted living then a memory care. It's unique, home-like, very clean and well maintained. The courtyard is very nice. Most importantly, the entire staff is truly loving and caring.
From the beginning, Megan made my life easier, and helped with every aspect of moving my parents into PBMC. She even helped by finding me benefits from the VA for my father. There are too many details to mention.
The Executive Director, Kimberly, is excellent. She's been such a great help before taking this position and I couldn't be happier that she is the director.
The nursing staff is fantastic. Kimberly, Kizzy, Ariel... all of them are extremely competent, kind, patient and strong in what is at times a very difficult and diverse job.
The large general staff that do meals, general care, entertain, help with bathing, etc... they are so caring, patient and kind. Diana, ... I feel bad not listing everyone's name but there are so many. I'm so grateful to them all. Like I said, it's a difficult job at times. They amaze me. This also includes the Chef(s) and cooking staff as well as laundry and cleaning staff. Ardean has one of the toughest jobs and she brings the joy. Chris is so helpful and skilled in maintenance. Denise and Patty are great hosts. Linda is doing a great job in Wellness.
This was such a difficult and scary thing for me. I love my parents. This situation was not what I wanted to happen but was necessary. PBMC made my parents and my life better. It hasn't been easy per se, but I can rest easy knowing my parents are safe, comfortable, well cared for, and loved in a fun and home-like environment.
Julie Thompson★★★★★a year agoI cannot say enough great sentiments about Palm Bay Memory Care! Starting with Megan, who truly embraces the meaning of a caring human being! From the very beginning of our journey with my Uncle Ken, who is traveling a journey with Dementia, all the way to his acceptance and ability to move in this month, we are blessed! She was able to save our family and reestablish the hope we all needed to truly make him comfortable. His journey hasn’t been easy, especially at the 2 previous Memory Care Centers he resided at. My expectations have been surpassed already! The caring team at PBMC will blow you away! From the front desk attendant, to the amazing nurses, Ariel being one of them, and the leadership team, the Chef, and all the employees, we are so happy! Ariel is caring, helpful, a great communicator, and immediately put me at ease. She, like everyone at PB, really do seem to love their jobs. We visited several times to ensure this was the right match and the fact that every single employee (and residents!) stopped to say hello, introduce themselves, and make us feel comfortable, made a huge difference and is like no other MC center in our county. The Chef made a special meal, spent some time with us, and was obviously engaged with the residents. It is easy to tour and look on the internet, but take it from us, you just “feel” it when you are there! We met the Executive Director, she was kind, very engaging, and wanted to make sure this was the best final home for Ken. The other huge factor in wanting Ken to reside at PB, Megan continued to follow up just to check on us months ago when I first called and inquired, all the way through him moving in. She was there to listen and give referrals and advice when no one else wanted to understand and get to know Ken as a person…not as a patient! Another first for a MC center! I never expected to have a terrible experience when this started over a year and a half ago, but PB is the only place I would want for our family. She even referred me to get his Psych visit and care giver to help with his overall health, while he was in ANOTHER center! The previous center dropped the ball for 5 months and talk about a night and day difference. Additionally, they have engaging programs, I have received follow up calls, he is getting Dr, visits and communicating, Ken is getting settled, and I just know in my heart, they are the best. It is always clean, smells fresh, the residents are genuinely happy (I have met several now!) and everyone is always talking, walking around, and engaging, It is lively, but peaceful. I wanted to take the time to compliment in great appreciation and to help others who are traveling on this same journey. It can devastate, confuse, and test everything…but it doesn’t have to define you. There are caring people who work as a team and really make a difference. Palm Bay Memory Care is the PLACE! So grateful.
Reviews and rating from Google, shown as Google publishes them for Palm Bay Memory Care. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
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