No PlaceWisely verified reviews yet, and 65 reviews on Google averaging 4.2 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Building and rooms3 of 5 reviews
Dining and food2 of 5 reviews
Cleanliness2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★1
3 ★1
2 ★0
1 ★0
Google shows its five most relevant reviews; the 65-review average is 4.2 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Ann Wilson did a great job at showing me around and setting up my wife's room. I am not st all pleased with the billing as I have been over charged $894.90 in two months. My contract is for $5500 monthly.. This issue needs to be fixed in order to avoid legal action. Most of the staff are cordial and caring.
When the nursing home decided to discharge my husband a week early, the Team at The Willow’s stepped in and provided all the necessities until his furnishings could be delivered the following week. Everything went so smoothly and I appreciated all the extra effort to get him settled. Thank you for making something so difficult easy!
The Willows in Oxford FL is a great assisted living. The building has an open feeling with two story entrance and cafeteria. Clean and well maintained but the best part is the staff, everyone from the nurses to cafeteria staff is fantastic. They got to know my father-in-law and actually cared. He told us how good they were taking care of him and was happy. That in & of itself was a miracle, he distrusted everyone. Unfortunately his stay was cut short, his health deteriorated.
This is a beautiful environment, friendly staff and good food! The lobby has high ceilings with high windows that give in a lot of light. There are benches and rockers outside that invite the residents to sit and talk or enjoy the fresh air. My mother is very happy here. The staff make an effort to know all their names and greet them with a cheerful smile. It gives me peace knowing she is well taken care of by compassionate people.
The staff are all very friendly and helpful. The facility is very clean and well maintained. The only issues are that they wake up the residents who go to bed early at 9:30 pm to bathe them, and then make them sign a form stating that they refused being bathed. Many things on the menu in the dining facility are too tough to chew for elderly people who struggle with denture issues.
Reviews and rating from Google, shown as Google publishes them for The Willows. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of The Willows. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour