No PlaceWisely verified reviews yet, and 24 reviews on Google averaging 4.6 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Staff and caregivers3 of 5 reviews
Dining and food2 of 5 reviews
Cleanliness2 of 5 reviews
Safety and supervision2 of 5 reviews
Activities and engagement1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 24-review average is 4.6 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I am writing this review after moving my Mom into here almost a month ago. These are my initial thoughts. If you are looking for a great place for your loved one with Dementia, I highly recommend Brookdale Ormond Beach West. They offer the "Human Element" I like to call it. They are very professional and truly care about all the Members of their Community. Its a very safe environment and the Staff is very attentive to everyone. . They have fun activities everyday. The Community Members always have a choice if they want to participate or not. They are doing good things here. I know my Mom likes the food. I am finally sleeping better knowing that my Mom is in good hands!
Life circumstance has brought a member of my family and Brookdale Ormond Beach West together. Care for my father is paramount and the main reason for choosing Brookdale to partner with seeing him through the rest of his life's journey. Being greeted at the main entrance by Todd Brown (sale/marketing) is something you'll have to experience for yourself. Todd's job tile on his office door should read "real person with a huge heart". Todd (#1) Register (facility manager) is the most personable, down to earth person you'll ever meet while discussing care for a loved one. Jay McCante and her medical staff are so on top of their craft, it's hard not to feel their dedication to managing this crippling disease that we all know as dementia and/or alzheimers. My wife and I met so many health care professionals while on site, I can't mention them all........ From the kitchen and wait staff to housekeeping and entertainment, and even an on site Engineer (Mike) to keep the building humming. My Father seemed to feel the love from the moment we walked in on both days, before choosing a private room. The check-in process is very thorough, from med distribution to eating habits to likes and dislikes and so much more. Brookdale Ormond Beach West offers the kind of safe, secure, structured environment you'd expect for a vulnerable loved one. After speaking with Staff and Residents alike, we moved my father in, and look forward to his remaining years being as rewarding as they can be. As one of the members mentioned to my wife and I........ "this is your father's home and I'm the lucky one that gets to work here". Wow! Thanks to everyone we met. We look forward to seeing you all again while visiting my Dad. Thank you
Darryl & Christy
What an amazing place. Todd was so helpful and knowledgeable. We were given a tour and everything was clean, and residents were very happy. The care and dedication is unmatched.
As an elder law attorney, I frequently hear from people how great their loved ones are treated at Brookdale West and other Brookdale communities. If you have a loved one that is suffering from memory loss, you can’t pick a more caring and clean community. I have visited Brookdale West many times over the years, and frequently refer people there.
This community is absolutely wonderful. AMAZING staff, fantastic programs, we couldn’t be more pleased with the care our father is getting there.
Reviews and rating from Google, shown as Google publishes them for Brookdale Ormond Beach West. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Brookdale Ormond Beach West. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
