Assisted LivingMemory Care
Brookdale Canopy Oaks
9070 SW 80th Ave, Ocala, FL · No verified reviews yet
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Est. $3,750 to $5,750/mo
Brookdale Canopy Oaks Reviews
No PlaceWisely verified reviews yet, and 32 reviews on Google averaging 4.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care3 of 5 reviews
Building and rooms3 of 5 reviews
Communication with family2 of 5 reviews
Activities and engagement2 of 5 reviews
Dining and food1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★1
2 ★1
1 ★0
Google shows its five most relevant reviews; the 32-review average is 4.1 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.1★★★★★32 Google reviews
See all on Google ↗
Monica Agnole★★★★★a year agoAbsolutely wonderful assisted living community! The staff is compassionate, attentive, and truly goes above and beyond to make residents feel like family. The facility is always clean, welcoming, and filled with positive energy. It’s such a comfort knowing my dad is in a safe, caring environment where he’s treated with kindness and respect every day. Highly recommend to anyone looking for a place that genuinely feels like home!
MAE NASTALLY★★★★★a week agoWhen purchasing chairs on the porch conside how easy is it for elderly to get up from chairs. Many cannot without help.
Penny B★★★★★a year agoI'm very disappointed in the food at Brookdale Canopy Oaks. I have spoken several times with the chef, and manager, and NOTHING has improved. No excuse for the poor quality meals and service. Also, there is no transportation for the residents to go anywhere. There used to be a transport service to take residents to restaurants, food shopping and go on outings and events. This service has been unavailable for over a year! The facility has raised their rates! We should get a reimbursement for the lack of services. Management changes all the time, no full time permanent staff, all temporary, I wonder why?
I'm very disappointed. I expected more from a Brookdale facility.
The Po★★★★★3 years agoALL of the staff was OUTSTANDING with the extremely stressful process of moving my mom into this facility. After one month we have no regrets and my mom has adjusted very well. Everyone seems to truly enjoy their job. I would highly recommend this facility.
UPDATE - It’s been almost 6 months and we still have no regrets. No place is perfect. The difference with Brookdale however is that they take care of whatever issue is brought to their attention. The staff here are the shining stars. They genuinely care for their residents. While leaving the facility today I saw one of the staff give a resident big warm hug. This is what makes Brookdale so special. They make everyone (including family members of residents) feel like family.
SECOND UPDATE - We are approaching 4 years that my mother has been living at Brookdale Canopy Oaks. There have been many staff changes over the years but they always seem to find people who genuinely care about the residents. Some of the staff still remains from 2019. There have been ups and downs but overall we are very satisfied. Since I live close by I am at Brookdale several times a week. Most of the staff knows that I take my mothers care and happiness very seriously. The activities and entertainment are great for the residents as well as the occasional outings. On numerous occasions my mother has said that she is happy at Brookdale and that she does not miss living in her old home.
E Byram★★★★★5 years agoMy father-in-law called Brookdale Canopy Oaks his home for 5 years.During this time he was in assisted living and Memory care.
He was very happy there and felt as though he was surrounded by friends. How amazing is that he felt such an emotional bond to his neighbors! We are blessed he knew such peace and comfort at a senior living community.
The extraordinary loving care from the staff is more than any family could ever want for their loved ones. We live nearby and visited daily so we were in and out at random times and witnessed for ourselves such care. They kept in touch with us and communicated and issues with him 24/7. We became an extended family.
He earned his wings a few short weeks ago so I wanted to reach out to others that may find themselves looking for an extended family for their mom or dad. Look no further than Brookdale Canopy Oaks!
Reviews and rating from Google, shown as Google publishes them for Brookdale Canopy Oaks. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section