No PlaceWisely verified reviews yet, and 5 reviews on Google averaging 4.6 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers3 of 5 reviews
Quality of care3 of 5 reviews
Building and rooms3 of 5 reviews
Communication with family1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
We recently moved mom from Ocala, Florida to get her closer to us. Emerald was recommended to us by a placement assistance provider. Mom had been in several ALF and rehab facilities in Ocala, and we had bad experiences with most of them (most were crowded with patients, under-staffed with apathetic and under-paid workers, etc.). The staff at Emerald were very caring and helpful, and treated mom with respect, kindness, and dignity. Irene Mercado and her husband Ronel are personally involved with every resident, and are very supportive and sympathetic caregivers. I would definitely recommend Emerald to anyone looking for an assisted living facility for their loved ones.
The staff and owners are just genuine caring people. From the very first visit, I already know and can feel the warmth of care from the way the residents are treated in this facility.
I will always recommend this place for your loved ones and family when they need ALF care.
Ronel gave me all the updates the family needed and made us feel like our parents truly belong and is in our loving home.
We love you guys and keep up the great work that you do.. 🙏💕
My mother-in-law lived at Emerald for about five months until she passed away just a week ago. I’m incredibly grateful to the staff who treated her so lovingly. Irene and Cybal were always available to answer questions. My mother-in-law lived independently until she was 97 years old, and it was difficult to choose an assisted living facility for her. I am happy we chose Emerald.
Reviews and rating from Google, shown as Google publishes them for Emerald Assisted Living. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Emerald Assisted Living. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
