No PlaceWisely verified reviews yet, and 76 reviews on Google averaging 4.4 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care4 of 5 reviews
Safety and supervision4 of 5 reviews
Building and rooms2 of 5 reviews
Communication with family1 of 5 reviews
Management and turnover1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 76-review average is 4.4 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
I am writing a rebuttal review originally posted by TD. TD is a family member who was prohibited "all contact" by myself as POA, after her unruly behavior at the facility. This resulted in her being escorted out by the Sherrif's office and ordered to STAY AWAY.
The staff at The Pavilion provided a safe, caring and nurturing home environment for our dad. We owe them the world of gratitude and thanks. I would highly recommend.
On a personal note: Only a person making false accusations would hide behind only identifying themselves by initials.
My father came to reside at The Pavilion after suffering several falls and was no longer able to live independently. Lynne and her dedicated team came through to provide support to both my father and to our family in our greatest time of need. As my father’s care needs increased, they were by his side to provide assistance and ensure his well-being. We will be forever grateful.
Lynn and Beth and this place helped create a pleasant and very comfortable place for my Uncle. He was in a bad place, and in a bad way and he came here and found a good home to spend his days. It's the Happiest I saw and heard him in a long time! Thank you so much. Lynn and Beth are Truly Angels
My father in law ended up coming to Pavillion over a year ago and he absolutely loves the staff. This is his 3rd facility, but due to hospitalizations. We finally found a place where he can actually communicate with other residence that are of the same level of independence. The staff is very helpful and will even ask if you need help rather than the other way around. Ms Lynne the Director is wonderful to work with and she truly cares about the residents health and safety, and it shows in the way she goes above and beyond. Thank you for caring for our father!!!
From the moment my mom entered the memory care unit, it was clear she was in a place of compassion, dignity, and genuine kindness. Caring for someone with memory loss is not easy, and the staff embraced that challenge with patience, warmth, and unwavering respect for who my mother was—not just as a resident, but as a person.
Every caregiver treated her with tenderness and understanding, even on the hardest days. They took the time to learn her routines, her moods, and the small things that brought her comfort.
As her health declined, the compassion of the staff became even more evident. In her final days, she was treated with dignity and love, and for that I will always be grateful.
This memory care unit did more than provide care—they provided humanity, comfort, and grace. Thank you for walking this journey with us and for honoring my mother’s life through the care you gave her. We will never forget it.
Danielle thank you for the being there for her in her final moments when I couldn’t be.
Star your knowledge, kindness and care for my mom was priceless.
Colleen thank you for your patience and love. I know my mom loved all of you and I could see how you made her feel so safe.
Renee your sweet, gentle demeanor was exactly what she needed. You are truly a Disney princess.
To Lynne and all the rest of the staff at the Pavilion, I can’t thank you enough!
Reviews and rating from Google, shown as Google publishes them for The Pavilion of New Port Richey. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of The Pavilion of New Port Richey. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
