Assisted Living
Casa de Paz ALF
9360 SW 24th St, Miami, FL · No verified reviews yet
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Est. $2,800 to $4,700/mo
Casa de Paz ALF Reviews
No PlaceWisely verified reviews yet, and 13 reviews on Google averaging 4.3 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care5 of 5 reviews
Staff and caregivers4 of 5 reviews
Dining and food2 of 5 reviews
Building and rooms2 of 5 reviews
Cleanliness1 of 5 reviews
Communication with family1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★3
4 ★0
3 ★0
2 ★0
1 ★2
Google shows its five most relevant reviews; the 13-review average is 4.3 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.3★★★★★13 Google reviews
See all on Google ↗
Karla Lavelanet★★★★★a year agoExtremely Disappointed and Deeply Concerned
I feel compelled to share our family’s experience with this facility, which has been nothing short of heartbreaking. My elderly grandmother was a resident here, and due to repeated incidents of neglect and an alarming lack of communication from staff, my mother was forced to remove her from the home.
Over time, we observed clear signs that her health and basic needs were not being properly attended to. There were serious failures to inform us of illnesses she experienced—leaving us in the dark about her condition. Even more disturbing, we had reason to believe she may not have been receiving adequate nutrition.
This facility has a duty to care for and protect its elderly residents, and in our experience, they failed at every level. Our family placed our trust in them to care for a loved one who could not advocate for herself, and that trust was completely broken.
And this was with us visiting on a regular basis. Imagine the condition of residents who don’t have anyone checking in on them. It’s a terrifying thought and raises serious concerns about how many others may be silently suffering under their care.
I would not recommend this establishment under any circumstances, and I urge others to seek alternative care options for their loved ones. The wellbeing and dignity of our elderly must come first—and sadly, that is not the case here.
millie corripio★★★★★a year agoI recently moved my mother to this location and the staff as well as the owner have been nothing short of exceptional. The level of care the staff has shown me thus far has been amazing. The place is extremely well organized and very clean. The owner has been very professional and has answered all of questions and concerns. The name of Casa de Paz is the perfect name for a place that has given me complete peace knowing that I have placed my mom in the perfect place to carry out the rest of her life.
Melissa Neives★★★★★a year agoThis facility is a disgrace — a complete and utter failure in every way that matters. The staff is shockingly unprofessional, many of whom seem entirely untrained, unlicensed, and clearly uninterested in the wellbeing of the residents. They spend more time on their phones than they do checking on patients, many of whom are left unattended for hours. It’s appalling.
The conditions are horrendous. The building is filthy, smells like neglect, and feels like a prison. I’ve seen bugs crawling across tables and food trays, and the air conditioning is either broken or intentionally left off, leaving the place unbearably hot. The food is not only inedible — it’s degrading. They serve slop that wouldn't pass for cafeteria food in the worst school district. And don’t be fooled by the “menu” they post on the wall — it's a complete sham.
I witnessed residents just slumped in chairs for hours, staring at paused TV screens or being subjected to loud, inappropriate music or disturbing movies that have absolutely no place in an elder care facility. There are no activities, no stimulation, and no sense of dignity or care. It’s heartbreaking to see.
What’s worse is the number of incidents that happen here that get brushed under the rug. Injuries with no explanation, silence from staff, no documentation or follow-up. It's negligent and downright dangerous. If you ask questions, they get defensive or simply ignore you. This place does not care about its residents — it’s a money-making machine run by people who have no business working in healthcare.
Please — do not send your loved ones here. This place is unsafe, uncaring, and unethical. You’ll regret ever trusting them. They need to be investigated and shut down.
Alberto Sarrain★★★★★8 years agoLiving up to its name "Casa de Paz" is a place of support for the life of the elderly, where harmony and spiritual tranquility are breathed. Although it is run by members of an evangelical church, inmates may have any religious belief or none at all. The most important thing about "Casa de Paz" is its cultural profile. Food, entertainment, attention, language and more has deep roots in the Hispanic community. It is a place designed especially for the elders of this community. Peace, love and cultural tradition.
Jonathan YocKim★★★★★8 years agoWholesome staff and care
Reviews and rating from Google, shown as Google publishes them for Casa de Paz ALF. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section