No PlaceWisely verified reviews yet, and 46 reviews on Google averaging 4.2 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers3 of 5 reviews
Management and turnover3 of 5 reviews
Quality of care2 of 5 reviews
Activities and engagement1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 46-review average is 4.2 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Ambiance at Maitland is a truly special community. From the moment you walk in, you can feel the warmth and care that goes into everything they do. The Sales Director Kim is incredibly hands-on, compassionate, and genuinely invested in helping families navigate what can be an emotional and overwhelming decision. She takes the time to listen, answer questions thoughtfully, and make sure every detail feels comfortable and supported. It’s clear that the team here truly cares about their residents and families, and that makes all the difference. I would absolutely recommend Ambiance of Maitland to anyone exploring senior living options.
Moving my mom, Edith, into assisted living was such a hard decision, but meeting Kimberly Tesla at Ambiance at Maitland changed everything. Kim’s warmth, sincerity, and genuine interest in my mom as a person (not just a resident) made all the difference! She made the transition feel like a true “Welcome Home” My mom is happier and more social than she’s been in years, singing karaoke, carving pumpkins, and truly thriving. Kim even stayed late one night to help build my mom’s bed! Who does that? Her heart and dedication are unmatched. We are forever grateful to Kim and the entire Ambiance team. ❤️
— The Barry & Gorritz Family
Stay away from Ambiance at Maitland if you don't want SCABIES. It's been going around for a year and now they refuse to admit it. DCF has been notified in the past.
I placed my uncle at this location in memory care unit and I can honestly say Sheila and Ms Brooke are exceptional. I’ve never seen such a wonderful director of nursing and a professional sales and marketing director. Follow through information quality everything about this place was great. My uncle is so happy, the staff is great Pleasant, very courteous, and all very welcoming. I commend them for all of their hard work, dedication and diligence. We were able to get my uncle placed, comfortable and situated less than two weeks. I am overjoyed and highly recommend this place to anyone.
Unfortunately, this was not the right place for my dad, but I was blown away by the kindness shown from the Director, Kim, as my mom and I arrived on a Sunday, unannounced, in a panic to find a place for my dad. She was very calm, encouraging and took time to help us even when she knew Ambiance was not the right place for his needs.
Reviews and rating from Google, shown as Google publishes them for Ambiance at Maitland. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Ambiance at Maitland. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
