Assisted LivingMemory Care
Chapman Manor at Lutz
414 E Chapman Rd, Lutz, FL · No verified reviews yet
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Est. $3,750 to $5,750/mo
Chapman Manor at Lutz Reviews
No PlaceWisely verified reviews yet, and 41 reviews on Google averaging 3.7 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care4 of 5 reviews
Dining and food2 of 5 reviews
Communication with family2 of 5 reviews
Safety and supervision2 of 5 reviews
Building and rooms2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 41-review average is 3.7 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified3.7★★★★★41 Google reviews
See all on Google ↗
Miranda Gray★★★★★2 months agoStay VERY far away from this absolute disaster of a facility! Multiple issues with staffing, resident care and over all cleanliness of the building throughout. Some areas outside are literally falling apart, carpets are filthy and the kitchen is disgusting! Needs a total overhaul! DO NOT PLACE YOUR LOVED ONE here!!!
Shannon Figley★★★★★7 months agoAs a professional I came to say that Chapman Manor has provided compassionate care for one of my clients who was not at all certain in her heart that she could leave her home. They exhibited calm in the storm of this uncertainty and forthright observations for a person in deep despair so that resolutions could be pursued. Chapman caregivers like Treasure and Sandra of the contracted Home Health care company, have been meticulous in their observations and extension of care for my client. Facing relocation due to health and loss of a beloved pet who was a lifeline my client certainly had a path of adjustment ahead of her. Thank you for your dedication to this community.
Nicole Burris★★★★★a year agoI am writing to express my heartfelt gratitude and share feedback about the outstanding service I received from one of your team members, Gabriella, during what was an incredibly difficult and emotional time for my family.
Recently, our family faced an unimaginable series of challenges. Just one week after losing my beloved mother and while still managing funeral arrangements, we were confronted with the urgent need to move my father from a rehabilitation facility into assisted living. As you can imagine, this perfect storm of grief, logistical demands, and time-sensitive decisions left our family feeling overwhelmed and emotionally drained.
During this darkest period, Gabriella became a beacon of hope and support. From our very first interaction, it was clear that we were in exceptional hands. She immediately understood the gravity and sensitivity of our situation - that we were not only grieving the loss of my mother but also racing against time to ensure my father had a safe, caring place to call home.
Gabriella demonstrated an extraordinary level of compassion and understanding throughout the entire process. She took the time to truly listen to our concerns, patiently answered countless questions despite our emotional state, and provided guidance that went far beyond what was expected. She communicated with remarkable clarity during a time when I could barely think straight and made what could have been an overwhelming process feel manageable and supported.
In today's world, it's rare to encounter someone who genuinely cares about the people they serve, especially during their most vulnerable moments. Gabriella is truly an asset to your organization and exemplifies the highest standards of customer service and human compassion. Her exceptional service during our family's crisis will never be forgotten.
Chapman Manor should be incredibly proud to have such a dedicated, caring, and exceptional team member.
Diane Acken★★★★★10 months agoI am very happy and my Mom is very happy at Chapman Manor Assisted Living. The staff is wonderful. Mom has been there for 5 years.
ed kalp★★★★★10 months agoThe staff seems very attentive and everyone is well informed. They offer many activities for the residents and the food is good, the environment is secure and if there's a problem, the staff is very quick to address it, for instance, if a resident falls down or needs medical assistance, they will arrange to get them to a hospital and call the family member right away
Reviews and rating from Google, shown as Google publishes them for Chapman Manor at Lutz. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section