Assisted Living
Cascade Heights
160 Islander Court, Longwood, FL · No verified reviews yet
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Est. $2,700 to $4,100/mo
Cascade Heights Reviews
No PlaceWisely verified reviews yet, and 52 reviews on Google averaging 4.7 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Quality of care3 of 5 reviews
Dining and food2 of 5 reviews
Building and rooms2 of 5 reviews
Management and turnover2 of 5 reviews
Activities and engagement1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 52-review average is 4.7 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.7★★★★★52 Google reviews
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Chet Smith★★★★★a month agoI must say that I highly recommend Cascade Heights as a place that one will feel very comfortably with the care of an elderly loved one. The staff had set standards that reflect nothing short of a great deal of proffesionalism and direct concern for their well being.
I only can comment on the Assisted Living Facilty on the second floor, and Joff and the Head Nurse Lydia have assembled a great team. Highly recommended.
Chris Hays★★★★★a year agoCascade Heights is a wonderful, amazing place. If you’re looking for a full service residence with amazing people then this is your home.. The staff is so wonderful and kind and the cafeteria is great and the food is terrific. You won’t find a better place in Orlando than Cascade Heights for your retirement living. It’s a beautiful environment with beautiful people. They were there for me in a time of need and I will always be thankful for their kindness.
Michael DEVITO★★★★★a year agoA friend & I had occasion to meet some residents of Cascade Heights today, had lunch with them & questioned them about living at this facility. They answered our questions, with direct responses which I interpreted as truthful, which made my assessment of this facility to be above board as a Independent/Assisted Living community.
After lunch, we were directed to the Sales Office, where we met with the
Sales Director, Mary Jo Hand & the Community Coordinator, Melanie Gray.
Both individuals answered our questions without hesitation, especially my friend, Carl, as he had specific concerns regarding the Assisted Living portion of Cascade, regarding the availability of the nursing staff, the assistance regarding his Insurance coverage, & size of the available apartments. I believe he received the answers he was looking for.
Melanie took us on a tour of the facility, including a Studio & medium sized one bedroom apartments. I was impressed with the size, layout & amenities in the one bedroom apartment.
Back at the office, I was given some additional information regarding Veterans assistance in regards to deciding to pick Cascade as my Independent Living facility. I was quite impressed with both Sales Associates, with their forthright answers, the over-
all appearance of Cascade, the friend-
liness of the staff & the residents.
Although I'm not ready to make the move at this time, when the time comes, Cascade Heights will definitely be at the top of my list, for facilities I would spend the remainder of my time dwelling.
Thanks to Mary Jo & Melanie.
Terrie Lang★★★★★a year agoMy visit to Cascades was everything I had hoped. Every random person we encountered went out of their way to be helpful. Melanie, my tour guide was as gracious and informative as could be and took the time to answer every question or concern. Cascades is a beautiful facility and has so much to offer in the way of first class independent living. I look forward to a return visit. As a retired teacher I have to give Cascades an A+++!!
Kimberly Smith★★★★★a year agoCascade Heights is truly a remarkable community! Not only do they have the best entertainers and residents, but their staff is terrific. The resident engagement team, led by Annie, is top-tier AMAZING—constantly creating meaningful experiences that help residents live life to the fullest. Another thing that sets this place apart is the stability of its leadership. Much of the team has been there for years, and the Executive Director, Joff, has been with the community for over 18 years!. That kind of consistency makes a real difference—you can feel the care, dedication, and strong sense of community in everything this team does. Thank you again and again to the entire team for all you do, especially Annie, Jerry, and Chan, for all the fun resident activities you pack into each day!❤️
Reviews and rating from Google, shown as Google publishes them for Cascade Heights. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section