I recently moved out of Park Tower after living there for three years. I highly recommend this place to anyone looking for peace and quiet. It sits on 73 acres of preserved cedar forest with a beautiful lake. The outdoors is the best part of living here. The lake has a wide variety of life including Peacock Bass, one of my favorite fish. In my time at Park Tower I had to rely on the business office for help and guidance and Heidi Rosario, the business office manager was there to help me every step of the way. I honestly don't know what I would've done without her. The activity director is always coming up with different types of activities for the residence. There is medical staff on site including a well run Physical Therapy office . Everyone of the therapists are excellent at what they do. I want to give a shout out to Carolyne Melendez who my brother's French Bulldog is already missing. I will definitely miss my time at Park Tower and especially Heidi and Carolyne.
I am very happy to be able to leave this review.
Let me start this review by saying that Pacifica Senior living Forest Trace is a Wonderful place.
We felt very fortunate when we found this Place for my sister Maria. Who had moved here from New York, We knew from the moment we walked in to meet Mr Rick Drew for a tour of the place that this was going to become a home away from home for my sister.
This community is in a beautiful setting with big, mature trees and is surrounded by a large lake. It has spacious and breath taking walking paths .
the covered Patio makes it posible for residents and their families to enjoy the outdoors almost all the time.
The inside of the community is comfortable and home like. This is and Active and Lovely community But, as important as that is . What is even more importanr is the friendly, caring team members that work here.
We had the pleasure of visiting with Rick Drew, the leasing agent. Who not only was extremely knowledgeable about his community and senior living but was tremendously kind and caring who for the time my sister has lived there has gone above and beyong to address help with any issues that arise.
I know when I refer a family here, they will be treated with the outmost respect and dignity like they have treated my sister Maria.
I will highly recommend you stopping by for a visit.
All of my Family is very Grateful to have found a community that is the full package.
I recently visited Forest Trace Senior Living while helping my aunt search for the right senior community, and this property immediately stood out to us.
The team was incredibly organized and professional from the start. They guided us through the entire tour with care, clearly explaining the services, amenities, and living options so we knew exactly what to expect. Every question we had was answered thoroughly, and nothing felt rushed or confusing.
What really impressed me was how smoothly everything was run. The community felt clean, vibrant, and thoughtfully maintained, and the staff genuinely seemed invested in the residents’ comfort and happiness. It gave us a lot of peace of mind.
By the end of the visit, my aunt felt informed and comfortable which is exactly what you hope for when making such an important decision. I would definitely recommend Forest Trace to families looking for a supportive and well-managed senior living environment.
I was completely unprepared for the possibility of leavings my family and moving to anther state
I did not have much desire of participating or taking decisions. I was just lost and missing my grand kids immensely.
But I have my sister's support and determination to find MY NEW HOME .
The selection was hard from the beginning; the prices, the services, the staff, the building, the location...
But, when we came to PACIFICA SENIOR LIVING FOREST TRACE, the staff was cordial and attentive, our interview with the Leasing Agent MR. RICK DREW was professional, empathetic, relaxing. He is present, always, when you need his time. He is a good listener.
The building is clean, quiet, plenty of natural light, the apartments are spacious and the outside beautiful to contemplate or exercise. THIS IS MY HOME!
My mother n law lived there for almost 8 years. The last 4 years were awful. She had bed bugs in her apartment for over 4 years. They are way under staffed and most of the staff are not trained probably and have no compassion. The director running the facility not is the worst director they have ever had. She has zero compassion for any of the residents living there. My mom was on hospice care and when she came back from the hospital to start hospice care the first night back there were bed bugs all over the hospital bed that hospice care provided. The response time when you pull the emergency cord was anywhere from 15 minutes to over an hour the response time should be 5 minutes or less cause because they are extremely understaffed. If you love your loved ones don't move them into this facility. Also there is absolutely no security. I walked in at 1 am and was never asked where I was going. When my mom first moved in there was 24 hour security and you always had to sign in. There is also a side door that anyone off the street can walk in and there is a sign that says the door is locked at 10 pm I walked through the side door as late as 11 pm. Your executive director is one of the problems and is a liar and should be fired along with the head nurse. FOREST TRACE SUCKS!!! IF YOU CARE ABOUT YOUR RELITIVES TAKE LIVE THERE MOVE THEM OUT OF THERE BEFORE THEY KILL THEM. WORST DIRECTOR THERE EVER AND WORST HEAD NURSE THERE EVER AS WELL!!!!
Reviews and rating from Google, shown as Google publishes them for Forest Trace Senior Living. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
