Assisted Living
Cherry Oak Palm Beach County
6026 Old Congress, Lantana, FL · No verified reviews yet
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Est. $4,550 to $6,550/mo
Cherry Oak Palm Beach County Reviews
No PlaceWisely verified reviews yet, and 23 reviews on Google averaging 4.0 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Building and rooms4 of 5 reviews
Quality of care3 of 5 reviews
Management and turnover3 of 5 reviews
Dining and food2 of 5 reviews
Communication with family2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 23-review average is 4.0 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.0★★★★★23 Google reviews
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Donna C★★★★★5 months agoMy mother has been a resident at Cherry Oak Palm Beach County ALF for over 4 years. Together we looked at several places and she chose Cherry Oak because it is small and comfortable on one floor. There is a nice dining room, activities, trips to Walmart and the local church brings Communion. There is an outdoor courtyard where residents can sit outside. My mother has made friends there with residents and aides.
The place had personnel turnover in the past but is now run by a very hands-on, competent and caring Director (Awilda) for the last 18 months. The Director knows all the residents and she stays on top of everything. I visit regularly and can easily speak to her. She is very dedicated, works long hours and on several occasions stayed late to help my mother return from hospital or rehab and made sure she had the appropriate care. The place is running very well with her in charge.
Everyone is very nice and my mother continues to want to stay there.
Garry Macaluso★★★★★6 months agoI would like to express my strong disapproval of this facility and would not recommend it to anyone for their loved ones. My mother has been residing at this facility, and it has been a significant source of concern for me due to my busy schedule. Despite making several attempts to communicate with the management and other relevant parties, no resolution has been achieved. The staff members I have encountered have been unprofessional and rude, which is unacceptable behavior. Firstly, my mother’s air conditioning unit has been malfunctioning, consistently maintaining a set temperature and turning off on its own. This issue has been raised with the management on multiple occasions, and they have even assured my mother that the unit will be replaced. However, despite several months of waiting, no action has been taken. My mother has pre-existing health conditions, including high blood pressure, and cannot tolerate the current environment, especially during hot weather.
Additionally, a new resident has moved into the facility which is next door to my mother, causing significant disturbances. This individual has been hammering at 2:00 AM every night, disrupting my mother’s sleep. This issue has also been reported to the management, but no appropriate measures have been taken. It is concerning that such individuals are allowed to reside in this facility without proper background checks, as their behavior poses a potential threat to the well-being of other residents. Furthermore, my mother is an independent individual who purchases her own necessities. The facility only provides her room, which is a significant limitation.
In conclusion, I strongly advise against considering this facility for your loved ones.
Cara McDermott★★★★★a year agoMy dad has called this place home for EIGHT years. As somebody who works in assisted-living, I am so thankful for this place that my dad got to call home for those eight years. Five of those years, I lived hours and hours away. I always knew my dad was well taken care of. Even in the final weeks of his life, the staff members went above and beyond for him. I couldn’t imagine a better place. My dad was able to age in place here at Cherry Oak! I want to say thank you to all the staff and management who went above and beyond for my dad! Thank you for your hard work and dedication day in and day out!
Amanda Stewart★★★★★a year agoI just moved my grandmother into this facility about 2 weeks ago. This has been a long time in the making. I have spoken to MULTIPLE facilities and Jadeen was the most kind, always available to answer any questions, helped so much in not just the actual move but the process of getting her in the facility prior to the move. He went above and beyond (and still does) for my grandmother. It was so important to me that I found her a place that would actually care about her AND care for her, Cherry Oaks does both. Jaden was my first point of contact, but he was a great representation of the entire staff because their heart for the residents didn't end with him, it extended to every single staff member that I have interacted with. It hasn't been an easy move or adjustment and they all have been doing an incredible job at doing their best to make sure all her needs are met physically, mentally, and emotionally. Her personal situation was not a great one, there were many accommodations made for her. They were willing to negotiate the cost in order to help us out, they make sure I get updates on how she is doing from their perspective. This place has made it so much easier on me to get her the help she needed. I thought that I would drive away from their feeling uneasy after I moved her, but I left feeling confident and comforted that she is where she is going to be treated well and taken care of. I appreciate all they do there for my grandmother and for me. Please don't take this review as "everything is perfect" because it is still a place that houses many people, with many different needs, different personalities and opinions, and that cannot be easy and not everything goes as planned. But it is a genuinely good place where they care about the residents and do their best for them. I do not every have to worry about if she will ever be mistreated or neglected, I have so much confidence in the fact that they go above the call of duty for her and everyone else in there.
Mariela Garay★★★★★a year agoI just moved my loved one to this Facility.
Jadeen helped me with all the paperwork, it was a smooth transition , because of all his help and the people who works there.
His Room is completely clean, the food is good too.
Reviews and rating from Google, shown as Google publishes them for Cherry Oak Palm Beach County. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section