No PlaceWisely verified reviews yet, and 41 reviews on Google averaging 4.9 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers4 of 5 reviews
Building and rooms4 of 5 reviews
Quality of care3 of 5 reviews
Dining and food2 of 5 reviews
Activities and engagement2 of 5 reviews
Cleanliness1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 41-review average is 4.9 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Beautiful community. You can tell the staff really truly care about the residents and take pride in the care and support they gave to each resident and family member . Overall a wonderful place.
We moved my mother into Hawthorne Inn after a negative experience with another facility. The peace of mind that we feel having our mother at Hawthorne is immeasurable. The staff is so wonderful. They are clearly well-trained on approach and sensory techniques and how to interact effectively and sensitively with residents who have dementia. I look forward to seeing the staff when I go visit my mom-they truly are special people who care about the residents. The activity staff are all so welcoming and sweet to the residents and they arrange fun things for the residents to do. The facility is beautiful and has so much to offer in the way of things to do when there isn't an organized activity going on. There is musical entertainment regularly and the residents love it! They host family nights regularly, where family members can come and enjoy dinner and usually dancing with their loved one-SO well-done and it's a fun party every time! There are educational events for family members, which is amazing! The kitchen staff is all so sweet to the residents and the food at Hawthorne is truly wonderful. It looks like it could be featured in a culinary magazine and is even more delicious. Everyone there is so great to my mom. The management are all excellent; they run a tight ship and they truly care about residents, which is so reassuring to us as a family. We take great comfort in knowing that our mom is well cared for here. My only regret is that we didn't find Hawthorne Inn at the beginning of our journey with dementia. I cannot say enough about how much we love Hawthorne Inn and all the people who make it such a special place!
My great aunt just moved into assisted living here and I was surprised how cute the facility was decorated and welcoming. The front desk girl Emme was super helpful in navigating to her room. I met the nurse on her hall and she was very friendly. Riley I think was her name. Either way people like to post bad rather than good and I think this home was perfect for my auntie
This was my first time visiting Hawthorne Inn. 1st impressions mean a lot.
All public areas are very colorful, spacious and inviting. Very clean everywhere including my friend Kate Wann's room 216. And what i really appreciated was that during my short visit aids came on twice to see if she needed or wanted anything. I'll be back to visit again, and be very happy to find everything as it was today.
Thank you,
Bonnie
My grandmother has been a resident of Hawthorne for almost 2 years. During this time we both have gotten to know everyone there from staff to residents and we absolutely love everyone! Her room is beautiful and well kept. My grandmother loves the food and snacks. She especially loves all of the wonderful recreation opportunities. She has never been so busy honestly! There is so much to do and she loves keeping busy. She gets her hair done weekly at the salon in site, she plays Bingo and other fun games many times a week. She does puzzles and paints! Her laundry is cleaned and returned once weekly. She has a beautiful kitchenette in her room for snacks and drinks. Most importantly the staff are absolutely incredible. They are professional but so very personable. They love and care for their residents like family. We are so grateful to have found this beautiful assisted living facility so close to our home!
Reviews and rating from Google, shown as Google publishes them for Hawthorne Inn of Lakeland. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Hawthorne Inn of Lakeland. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
