No PlaceWisely verified reviews yet, and 32 reviews on Google averaging 4.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Dining and food2 of 5 reviews
Price and value2 of 5 reviews
Cleanliness1 of 5 reviews
Activities and engagement1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★1
1 ★0
Google shows its five most relevant reviews; the 32-review average is 4.1 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
The reality is the food is horrible, they are short staffed with a lot of turnover. I would definitely not take my word for it regarding food. Stop by during lunch and dinner unannounced a couple times before bringing your loved one there.
They are under new management, they had to fire a lot of existing staff due to previous management nepotism. I definitely am not impressed with the new management. They are raising the prices and doing less. Buyer beware.
Mary and Staff,
There have been five family members and four friends we have recommended Arbor Hills and Oaks to as a living community. You have been a wonderful environment to love, care, entertain, and protect each one of them.
Your open door policy to discuss needs and additional care is the best! You and your staff are a warm and caring extended family for each resident. Our family value you tremendously. Thank you, and your entire team, for ALL you do.
My siblings and I are extremely grateful for the care my parents received at Arbor Oaks. We were lost and didn’t know how to help our parents in their elder years.
Our Father suffered from Dementia and our Mother was very frail and tired of being his caregiver.
We were guided to Arbor Oaks by Care Patrol.
They had a nice room that was very clean. They received healthy meals 3 times a day as well as snacks. Their laundry was done every week. They were able to take part in so many activities like Bingo, Happy Hour etc.
They had excellent medical care from the PA on staff, and meds were delivered right to the facility.
Our Mother passed after 4 mos., and our Father needed memory care full time, he was moved to Evergreen. He just recently passed away.
We have been very happy with the care they both received.
Arbor Oaks has a wonderful and caring staff. Mary and Joy were always helpful to our family. Our parents enjoyed the Aids that cared for them and looked forward to seeing them daily.
Arbor Oaks was a very good experience for our family.
My mother-in-law Sheila started out in Arbor Hills Independent living, then progressed to Arbor Oaks assisted living and Evergreen for memory care. Mary Gaudet and her staff made the transition easy and everyone seemed to know and love Sheila. The caring staff was always attentive to her needs and made her days happy and comfortable. As her dementia progressed, it was great to be able to keep her in familiar surroundings. Evergreen has a very small, family atmosphere which was important for someone with dementia. We checked out many facilities before we settled on Arbor Hills and Arbor Oaks and we were very happy with our decision. The care Sheila received was outstanding.
My mother has been in Arbor Oaks (Evergreen) for about a year and a half now. She is safe, comfortable, and happy. I am tremendously grateful for all the care she receives. I live overseas so it was crucial to find a place as good as this to care for my mother who has such severe dementia. Thank you for all you do Evergreen staff. ❤️
Reviews and rating from Google, shown as Google publishes them for Arbor Oaks at Lakeland Hills. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Arbor Oaks at Lakeland Hills. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
