No PlaceWisely verified reviews yet, and 43 reviews on Google averaging 4.2 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care4 of 5 reviews
Building and rooms3 of 5 reviews
Staff and caregivers2 of 5 reviews
Dining and food1 of 5 reviews
Activities and engagement1 of 5 reviews
Management and turnover1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 43-review average is 4.2 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Overall wonderful community! As a professional that visits other communities, Westchester has to be one of my favorites. The renovations have been perfect. Best of all staff is knowledgeable and warm. All things you can ask for when it comes to caring for your loved one. If you ask me, it all stems from great leadership and management. Bri, has really done wonders as the Director.
This place is amazing. The room, food, activities, welcoming committee, and more, are all wonderful. Laurie helped us make the decision to stay here. Bree, Dee and Evette welcomed me so affectionately. Shanette, Nation, Clarice, Marvin, Christine, Sandra, Anya, Chen, Trey, Cathy and so many more make this experience great. I really love it here. Laurie and Cathy made sure my room was ready to be lived in by supplying me with necessary furniture and they gave me flowers when I arrived. Dee warmly interacts with me and my family, the activities are so much fun from chair volley to painting scenes. The food? Delicious and varied. They even offer alternate meals and snacks. My meds. are a lot of work and the med techs make sure I get the right ones and on time. The doctors, Dr. Monet and Dr. Natalie are so helpful and knowledgeable. I am so grateful to call this place, home.
Westchester is a great alf for those who are in need of a place to live with ever improving amenities. The last couple of years especially, there have been improvements in the facilities and overall care. Brianna, Lauri, Cathy, Dee and others do their utmost to take care of the residents well.
If you’re looking for exemplary service, great empathy and a knowledgeable staff, Westchester does not disappoint. Laurie Turner was always 2 steps ahead at every turn, making the overwhelming challenges of transitioning a loved family member to assisted living. I return home knowing my brother is in good hands in a protected environment. I am at peace!
Laurie Turner is Heaven sent. She brightens the room whenever she is around and my family appreciates her attention to detail and care she provides. Excellent experience all around.
Reviews and rating from Google, shown as Google publishes them for Westchester of Jacksonville. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Westchester of Jacksonville. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
