No PlaceWisely verified reviews yet, and 68 reviews on Google averaging 3.7 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers3 of 5 reviews
Quality of care2 of 5 reviews
Activities and engagement2 of 5 reviews
Building and rooms2 of 5 reviews
Dining and food1 of 5 reviews
Cleanliness1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 68-review average is 3.7 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Our family feels so blessed to have Brookdale Southside. The staff is so friendly, empathetic, and patient. The food is good quality and tastes great (my mother lost 15 lbs. in 7 months in her last home due to her picky eating and is finally getting back to a healthy weight). Their team takes care of the building and grounds- everything is clean and well-maintained. It has been such a weight off my shoulders to know my mother is in such good hands - thank you Brookdale Southside team!!
Moving here has changed how I view and interact with other people and residence at Brookdale. I have engaged in many activities here which has driven me to be more responsible and positive about myself, mind and body. It's also encouraged me to be more thoughtful, kind and passionate about others around me. It's inspired me to get more involved and determined in making our lives here better.
We moved our mother here almost 2 years ago from a facility in NJ.
The first thing I'll mention is that the cost was dramatically less here!
Now, after my mother has passed I can tell you that they did exactly what they promised to do.
Our big concern was that our mother would never have to be moved again, and that's exactly what happened. They provided a home for her until the end of her life. Never once did they say she had to be moved somewhere else because she had become too hard to care for. They kept their promise.
The people that run the facility are truly special, like any business, you will see caregivers come and go, but throughout our time there, the management was always good about keeping the good ones and letting the others move on.
These facilities are certainly a challenge to operate, I for one am extremely happy that I chose Brookdale Southside for the last years of my mother's life.
I do have to send out a special acknowledgment to the activities director in memory care. Her name is Lena and she is incredibly special! I also have to commend Sal on his fantastic hands on management of all of Brookdale.
Finally, the person in charge of memory care, which is where my mother was, came in after we were already there for quite some time, his name is Randy, and he turned out to be an extremely good person at the end of my mother's life!
None of these places are perfect, but this was definitely the perfect place for my mother.
Reviews and rating from Google, shown as Google publishes them for Brookdale Southside. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
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Reading reviews of Brookdale Southside. Weigh patterns over single ratings. It offers assisted living and independent living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
