No PlaceWisely verified reviews yet, and 18 reviews on Google averaging 3.1 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Building and rooms5 of 5 reviews
Management and turnover4 of 5 reviews
Quality of care3 of 5 reviews
Staff and caregivers2 of 5 reviews
Cleanliness1 of 5 reviews
Price and value1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★2
4 ★0
3 ★0
2 ★2
1 ★1
Google shows its five most relevant reviews; the 18-review average is 3.1 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
As a case manager I am eternally grateful to Q and this facility for caring for my member when nobody else would accept him. They truly care about the well being of a human and don’t view them as just a paycheck. My member had been thru so much and was homeless for years, but they didn’t judge him, they helped him, and he is so beyond happy to be there. I feel blessed to have found this location, I can’t recommend this facility enough!! 🙏💕
I recently visited midtown manor for my mother and although it must be said: the building is old and somewhat small, I did get a good vibe overall. The staff and the director Mr. Dowdell were simply amazing and very involved with their residents. I've visited countless facilities but I've never run across a more caring and involved director. He's totally hands on with his residents and they seem to love him right back. They've made countless improvements and continue to upgrade rooms etc. Yes, those cosmetic things are important but the staff is way more important since they're the ones caring for our loved ones.
My brother was here for a while. They evicted him suddenly. Not only did we learn they were not licensed at the time for clients with mental illness, the building was plagued with bed bugs. Terrible place. Maybe under new management, they'll do better.
Terrible!!! Be aware. Dirty!!! Bathroom had blood on floor not cleaned in weeks. Nasty room! If i could would negitive rate this place. They dont care for people here..be aware. Dirty dirty...we cleaned the room ourselves... Then after 6 weeks of our family member here the owner decides he cant stay because of insurance. But he makes the money to pay his way??? Why wait 6 weeks uprooting him like this. He has dementia and dont know where he is sometimes...then to boot we get him settled and found the clothes they gave us in black bags NONE OF THEM ARE HIS!! Norcany of the cleaners we had there were in any of the bags. Disgraceful! Very very disappointed! Owner does not care!!
For the last 3 years Midtown Manor has been struggling with bedbug infestation to the point that now the whole building is infested. Not a single bedroom is without bedbugs. Some residents are covered with bedbug bites all over their bodies. Residents have shown the actual bedbugs and bites on their bodies to the staff. Midtown Manor is not only ignoring the evidence, but also denying help to these vulnerable residents.
Some rooms have been treated with spray, but the infestation has not abated.
At this time, January, 2016, there are rumors of inspectors coming to evaluate the problem and also rumors or a shut down. It is unknown what will happen next.
If you are considering placing a loved one in the facility, visit and talk, not only to the staff, but to the residents themselves and draw your own conclusion.
The purpose of this post is to help the current and future residents.
Reviews and rating from Google, shown as Google publishes them for Midtown Assisted Living Residence. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Midtown Assisted Living Residence. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
