Moving my mother into The Arbor at Delray was a big decision, and from the very beginning, the entire experience has exceeded our expectations. The community is beautiful, welcoming, and well-maintained, but what truly makes it special is the incredible staff.
I cannot say enough wonderful things about Zusely Melendez. She is truly exceptional to work with. From our first meeting, she has been professional, knowledgeable, kind, and incredibly compassionate. She took the time to answer every question, guided us through each step of the process, and made what could have been an overwhelming transition feel smooth and reassuring. It is clear that she genuinely cares about the residents and their families.
Knowing my mother is in such a caring and supportive environment gives our family tremendous peace of mind. We are so grateful to Zusely and the entire team at The Arbor at Delray for making us feel welcomed and supported every step of the way. I would highly recommend The Arbor at Delray to anyone looking for a senior living community where residents are treated with dignity, kindness, and respect.
I was recently hired to perform for Independence Day. Not only was I incredibly impressed with the staff, but all the residents seem so happy and so communal. While my parents have passed a few years ago, this is the kind of facility I would have wanted them to spend their last years in. Beautiful, clean and friendly.
I recently helped a relative search for a new residence. We selected the Arbor Delray and (after his living there for over a month) we are tremendously happy. I had visited many senior residential complexes and the Arbor Delray is far superior to the others in numerous ways.
The building-very nice looking in all areas, only a couple of years old, new building code, generators, impact glass, etc. Extensive facilities: theater, gym , pool, salon, billiards, ping pong, art center, game room, library, solarium, bar, professionally staffed wellness center
The staff-WOW! helpful, kind, caring, patient. Each and everyone is exemplary. I would like to give special shout-outs to: Zusy, Dawne, David, and Sophie.
The residents-warm, welcoming, friendly, fun. The average age here is younger than at the other facilities. Most of the residents are in their late 60's or in their 70's.
Financials-The entrance fee at 10K is quite low by industry standards. I find it surprising that many consumers when visiting facilities with a large entrance fee (ranging from 200K-1 million)
think that the 80% that will be returned upon leaving the facility is 80% of comparable value. Inflation and lack of growth are not factored in. After a number of years 80% is not a comparable 80%. Additionally, since all of these companies form separate corporations or LLCs for each of their locations, its scary to know that there have been instances where seniors have been displaced after spending huge amounts of money on entrance fees when a particular facility has folded.
Activities-There are numerous fun activities to choose from each day. The schedule varies.
The restaurant-yummy food, good service
Living at the Arbor Delray is like living at a 5 star resort!
Julie,the front desk receptionist at The Arbor of Delray, provides exceptional customer service and is truly an asset to the community. She is always welcoming, professional, and attentive to the needs of residents, families, and visitors. Julia has a remarkable ability to connect with the elderly, treating everyone with patience, kindness, and respect. Her positive attitude and warm personality create a comfortable and friendly environment from the moment you walk through the door. She consistently goes above and beyond to assist others and ensure that questions and concerns are addressed promptly. Julia's dedication, compassion, and excellent communication skills make a lasting impression. The Arbor of Delray is fortunate to have someone as caring and dependable as Julia representing their community.
My family and I moved my mom into the Arbor a few weeks ago. We were understandably nervous that my mom would adjust and find her people there. Zusy Melendez went out of her way to reassure us with kindness and sincerity. She explained that we could expect an adjustment period but that she thought my mom would do well there. Zusy went above and beyond to support my mom with her move in and we are very grateful. Happy to report, my mom is thriving so far and the move seems to be the right fit for her.
Reviews and rating from Google, shown as Google publishes them for The Arbor at Delray. They are not PlaceWisely verified reviews and do not affect match scores or rankings.