No PlaceWisely verified reviews yet, and 55 reviews on Google averaging 4.6 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Cleanliness4 of 5 reviews
Quality of care3 of 5 reviews
Dining and food3 of 5 reviews
Building and rooms2 of 5 reviews
Management and turnover2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★0
2 ★0
1 ★1
Google shows its five most relevant reviews; the 55-review average is 4.6 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Please be aware that while this facility is highly rated online, it recently changed management. The positive reviews from more than two years ago do not reflect the current reality here.
The only positive aspects left are that the building is kept clean and a few of the individual staff members are genuinely caring.
However, the current administration has been deeply disappointing. We chose this facility specifically for their Extended Congregate Care (ECC) license, but they completely failed to deliver the services required under this designation. Furthermore, communication regarding the plan of care was incredibly poor. We were not informed about changes, despite repeated attempts to get answers from management. Beware, especially if your loved one needs an extended level of care.
My mom has been treated very well at Rosecastle. She likes it there very much. She has been happy there since day 1. They care for the residents and make sure they are well taken care of. Before COVID-19 They had many activities, they would take them out shopping, they would take them out to restaurants, etc. The place is always nicely decorated and very clean. The nurses are all very knowledgeable and sweet. The whole staff is very caring! During this Covid time they are doing their best and trying to keep our loved ones safe.
My mom has been at Rosecastle for 2 years now and LOVES it. The staff has gone out of their way to make sure she is comfortable. She loves the entertainment. I know this COVID time is very difficult for everyone and through this so far, my Mom is happy. She has food that she likes, staff checking in on her and watching TV. Every time I’ve gone into visit her, the entire place has been clean. Staff celebrates and decorates every holiday and have games to keep her mind active. Thank you to everyone at Rosecastle for doing a great job. Hope to be able to visit soon.
We have finally found a very, very nice place for mom. Everything about Rosecastle is great! The staff is unbelievable, the rooms and halls are extremely clean. I had lunch with her today and even the food was delicious! Nurses are so friendly and willing to stop what they are doing to help! We will all sleep better knowing that mom is here and being looked after so well!
My grandmother has been living at Rosecastle for the past 6 months, I cannot believe the improvements that we have seen in her. She has gained weight (she LOVES the food), she has friends that she socializes with daily, and her overall health and outlook have dramatically improved!! I am so thankful for the caring staff and administration at Rosecastle. Now my grandmother looks forward to her days rather than staying in bed everyday with no friends her age to talk to. We are SO happy we found such a great place for her!
Reviews and rating from Google, shown as Google publishes them for Compass Rose of Brandon. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Compass Rose of Brandon. Weigh patterns over single ratings. It offers assisted living and memory care; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
