Assisted Living
Seven Lakes Memory Care
1990 Pikes Peak Dr, Loveland, CO · No verified reviews yet
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Est. $4,100 to $6,450/mo
Seven Lakes Memory Care Reviews
No PlaceWisely verified reviews yet, and 71 reviews on Google averaging 4.7 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care5 of 5 reviews
Activities and engagement3 of 5 reviews
Building and rooms3 of 5 reviews
Management and turnover2 of 5 reviews
Communication with family1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 71-review average is 4.7 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified4.7★★★★★71 Google reviews
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Glenn Goltz★★★★★2 months agoSeven Lakes is a really nice, caring facility for mom. We had her in a brand new facility in Loveland, but after just a few short months realized that we had her in the wrong place and spoke with Kim West, Sales Director, to ensure we could get her placed in Seven Lakes. Mom improved basically overnight once she was situated here. Kim was a life saver when we needed to get mom moved and we're thankful that she knew us from previous interviews so she could quickly make the change occur for mom. My family loves Kim--she's honest and trustworthy, which is something we were looking for. I would definitely recommend Seven Lakes to anyone to place their loved one here.
The staff is very caring and consistent. There is some turn-over, which is to be expected at any place of business, but the care givers remain mostly consistent and those who do come in as replacements quickly assimilate and implement deep care practices. We feel completely comfortable and confident in the care this company provides. The care givers know us as mom's family and they communicate with us on what she's been doing and they care they've provided for her. We trust they are taking good care of Mom.
Megan is a great executive director and has put wonderful people in place in each position; each employee knows each resident and demonstrates a lot of respect for each person. Kaylyn (sp), the activities director, and her team are great at making sure that mom is involved in daily activities, which is something we were definitely looking for. I can't say enough good things about the care that mom is receiving here. No other place in Loveland matches the care they provide.
Philip Neville★★★★★2 months agoMy wife has been a resident of Seven Lakes Memory Care for nine months as I write this review. She is having and currently still has trouble adjusting as she thinks she should be home with me. However, she if finally getting more settled. The staff has been very patient, kind and caring. My wife is loved and well taken care in spite of her special challenges. Kim was very helpful in getting a spot for her nine months ago.
franco santini★★★★★2 months agoIt became clear that our mom was needing more care than we kids could handle and we knew it was time for us to look around for a place that offered the kind of care we were looking for. Fortunately for us, we found it at Seven Lakes. Kim West met up with us a couple times to ensure that my mom would be in good hands and when we eventually made the decision to move our mom in, Kim was there to guide us and help the make the move as smooth as possible. My mom has been at Seven Lakes for over a year now and we are at peace knowing that the facility and staff are fully capable to perform all the duties required to take care of our mom's day-to-day needs. In addition to that, mom's needs continually change and Seven Lakes is able to adapt to whatever new level of care she needs. We are grateful for the amazing, caring and welcoming staff who work so hard with a smile on their faces.
Heather Buckler★★★★★4 months agoI want help anyone looking for memory care by sharing the special experience our family has had and continues to have at Seven Lakes. Kim West has continued to be available for our family with any care questions or concerns we have about the care of our loved one. Katie and Carol, concierges at the front desk are amazing and can answer most of my concerns. They always know the activity my loved one is in when I check in. The activities Kaylan, Sheila, and Kerri provide; music, exercise, crafts, outdoor experiences to name a few are enjoyed by many. These ladies know the special personalities of each resident to make the activities meaningful. Most importantly is the care giving professional staff that help each resident with their personal daily needs. I enjoy spending time at the home because of exceptional care they provide each resident. Seven Lakes also welcomes outside care givers. We personally have the help of Bristol Hospice we are thankful for. This home has kept a whistle in my husband's heart, when you visit you may hear it.
Heather Buckler
Sue Allegar★★★★★8 months agoMy mother was placed at Seven Lakes based on an immediate love for this warm environment. Having a tour from Kim on my first visit, lived up to every first impression felt. Thank you Kim. My first encounter with the tour, said truth to all of Kim's words of comfort and invitation. Staffing are like family and knowledge from all were cloaked in skills and understanding of the dementia process. Kim introduced staff as family, on day one visit. Meeting so many smiling faces that day from maintenance to hairdresser, Jody, and meeting the great front desk greeters, Katie and Carol,. They were all a welcome of comfort with feelings of coming to a family home. Staff compassion is always there. Amazing giving of love,care and ready to serve to all by individual needs and personalities. Thank you all. Smiles, warmth and care, were felt from the first visit and seen daily as our choice to have mom live there was exactly the place. My mom was coming from her home of 73 years and making a transition,which stressed myself and our family more than mom. My mom adapted soon and the staff were reassurring and assistive to her and myself in that initial phase of moving in. Immediate comfort from all staff as she enjoyed her new room, stimulation and felt love given. This was true from the beginning. Leslie, medical nurse on staff and Meghan, director were new after mom arrived ,and joined in with the same compassion and assistance. Thanks to them for over and beyond time given as seen with many hats they served with and their time given to all family staff and needs. I visited my mom daily and the greetings and updated information about what was going on in the home made me feel like I was visiting a family home. Thank you Katie and Carol for your smiles, assist, cookies, and daily direction to keep up with Seven Lakes activities and stimulation. Wonderful choices made for musicians, exercise trainers, and a great hairdresser,Jody. Activity assistant activities adds to the closeness felt at Seven Lakes. My questions for my mom's needs are always addressed, discussed and an immediate troubleshooting given by staff or director. The activity directors,Carrie,and others encouraged mom everyday. Awesome efforts of preparation and delivery. The stimulation is fantastic and delivered with love for all participating at whatever level they could engage. My mother had more smiles, felt at home with and we all have felt Seven Lakes as our family friends.
Reviews and rating from Google, shown as Google publishes them for Seven Lakes Memory Care. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
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