Assisted Living
Commons of Hilltop, the
625 27 1/2 Rd, Grand Junction, CO · No verified reviews yet
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Est. $4,500 to $7,050/mo
Commons of Hilltop, the Reviews
No PlaceWisely verified reviews yet, and 26 reviews on Google averaging 3.6 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Dining and food4 of 5 reviews
Building and rooms4 of 5 reviews
Management and turnover3 of 5 reviews
Quality of care2 of 5 reviews
Communication with family1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★2
4 ★0
3 ★1
2 ★0
1 ★2
Google shows its five most relevant reviews; the 26-review average is 3.6 on Google.
PlaceWisely verified reviews
Write a reviewNo verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified3.6★★★★★26 Google reviews
See all on Google ↗
Jennifer Mullin★★★★★6 months agoRun! The food is horrible. The rooms are not cleaned well, the resident will often wait 45 minutes to an hour for their push button pendant to be answered & it is $1,800 to $2,700 more than any other facility, including The Lodge & Capella which are way nicer. The higher ups have no compassion & should not be in this business. After they have sucked your loved one dry financially, after they pass away you won't even get condolences, a simple "sorry for your loss" from Tristan the head case manager or any of them including theirs. When your clearing out after their death don't leave your phone or purse, as they will not even have the respect to not come in & out. So sad because the underappreciated & paid caregivers are great.
Marie★★★★★5 months agoThey moved my review down under ones from years ago hmm. RUN the food is terrible! The rooms are filthy! A resident will often wait 45 minutes or even an hour to get their push button pendant answered. They're a good $2,500 a month more thsn any other facility including Capella & the Lodge which are way nicer. The higher ups have no compassion & should not be in this business! After your love one passes you won't get a single condolence. A simple 'sorry your loved one passed' from Tristan the head case manager, or any of them. When your clearing out their room don't leave your purse or anything as they don't even have the respect to come in & out. Sad cause the under appreciated & under paid
caregivers are great.
Andrea Long★★★★★2 months agoServices and offerings are accurate to marketing.
Reasonably priced for the accommodations provided. The staff has been super patient and helpful during an extremely difficult transitionary period for my aunt.
It takes a lot of compassion to be in this profession whether it be in the office, the kitchen, activities, housekeeping and beyond.
Thank you.
Christopher Thompson★★★★★a year agoIt is unfortunate that most of the 1 star ratings on here are of personal reasons/beliefs and do not reflect the quality of care, life and facility. Please take those reviews as what they are, personal, and not a reflection of the actual facility, employees, management and care provided. My loved one has lived in the facility for over a year and it has been fantastic for her. Without having her name badge on, the caregivers know her by name and are genuine in their concern and interactions with her. I've seen the same interactions between the staff and other residents. The facility is very well taken care of, bright, easy to access and inviting to all. The food is good to excellent.
I feel comfortable and at ease that my loved one is living at The Commons. Her quality of life has greatly improved since moving in. I enjoy visiting her, she loves to have people come and visit her and dine with her. I have not had a negative interaction with any of the staff and I believe if I had management would address the issue.
Update late 2024:
My loved one was placed in hospice and eventually passed. While moving items out of the apartment before she passed many of the staff and residents stopped by to ask how she was doing. They shared stories and best wishes. Grateful for the time she spent here.
C C Gentry★★★★★a year agoI am torn about giving this rating because in all honesty, we are THRILLED with our mothers apartment and care from the staff. We literally have ZERO complaints about the amazing workers and the lovely facility. But if I could give the CEO/higher ups who profit from this place zero stars I would. In the 3 years we have had our mother and late father there, the prices (already ASTRONOMICAL) have continued to rise again and again, and AGAIN. This last rate hike was the THIRD in six months!! We have literally watched as many residents have been left with no other choice but to MOVE, because they can no longer afford the price hikes. It is only a matter of time before we are in the same position.....imagine the absolute sadness and nightmare of having to move an elderly parent in poor health to another facility after they have become comfortable in their "home"!! We see many of the apartments now sit empty because people can't afford them and it makes no sense!! Isn't it better to keep the prices where they were and be at full capacity than have apartments sit empty month after month? And please don't tell me the 'cost of care ' has gone up--- I've seen in job listing what they are paying their workers and it's shameful. The only explanation left is pure greed. Full stop. I only wish I knew how to get this message to the people who are profiting off this. My prayer is that they never have to make the choice of figuring out what to do with THEIR 89 year old parents when the $ runs out-- but of course, that won't be a problem for them, will it?
A huge thank you to the amazing staff. A huge something else to the CEO of the Commons. Not sure how you sleep at night. 💔
Reviews and rating from Google, shown as Google publishes them for Commons of Hilltop, the. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section