No PlaceWisely verified reviews yet, and 184 reviews on Google averaging 4.5 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care4 of 5 reviews
Communication with family3 of 5 reviews
Dining and food2 of 5 reviews
Activities and engagement2 of 5 reviews
Cleanliness1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★1
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 184-review average is 4.5 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
We have been very pleased with our decision to move our sister into The Courtyards and are encouraged by her increasing comfort with being there. The staff and residents are truly a caring community where people know one another by name and enjoy being together. She likes being able to participate in the many activities offered and has benefitted from the social interaction they provide. The food is very good - varied and plentiful and served with a smile. The staff are patient and attentive to her needs. We appreciate how responsive management is to our communications, since we live in other states and are not often able to visit. We have peace of mind knowing she is happy, safe, and well looked after.
I had the opportunity to tour The Ivy at Mountain View today with Alex, and I was truly impressed. It had been quite some time since my last visit, and the transformation was remarkable. The community was clean, freshly painted, and you can tell they’ve invested in making meaningful improvements—with even more updates on the way.
The staff was welcoming and friendly from the moment I walked in. The apartments were a hidden gem—spacious, beautifully remodeled, and thoughtfully designed. It’s wonderful to see a community continuing to invest in creating such a warm and inviting environment for its residents.
Thank you, Alex, for taking the time to show me around today. I look forward to seeing all the exciting improvements to come!
I am continually impressed with the professionalism of the staff at The Courtyards at Mountain View. My mother moved into the Assisted Living portion of the facility this past weekend after being a resident of independent living for the last six years. Today while hanging pictures we met Nicole, Gigi and Sheera and they were all great and extremely helpful, friendly and knowledgeable. Yesterday and the day before we interacted with Flori and Adiama. What wonderful staff you have! I can leave Marcy and have no worries that she’ll be in good kind hands. Thank you everyone for taking such good care of my mother.
Oseye is so supportive and advocates for my mom’s best wishes in my absence. The most important thing is that I can finally trust someone in my absence with my mother’s care and wishes. Thank you to the entire team at The Ivy at Mountain view.
My sister, Margaret, has been a resident of The Courtyards at Mountain View, for a little over two years now. Because she has been diagnosed with "early stage dementia", she has lived in Assisted Living. She receives three healthy meals each day, help with medications, laundry service, and various activities provided by the staff.
Just this past week, Margaret moved to the Memory Care unit because both her friends and the staff at Courtyards realized her dementia had gotten worse. As with most of us, we do NOT like change! Margaret at first was very much against moving to Memory Care. I also had my doubts, but realized that it was necessary because Memory Care is safer than Assisted Living.
After spending a day and a half in Memory Care with my sister,
I saw how kind and considerate the staff are to all the residents.
In Memory Care, the residents vary a lot, from somewhat mild dementia to fairly severe dementia. This worried me at first because of the possibility of conflict among the residents.
I witnessed some "acting out" of a few residents and the staff there handled all of these with patience and compassion.
The staff will update me regularly about my sister's condition since I live out of state and cannot see her regularly.
Reviews and rating from Google, shown as Google publishes them for Courtyards at Mountain View, the. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Courtyards at Mountain View, the. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
