Legend of Broomfield Assisted Living & Memory Care Reviews
No PlaceWisely verified reviews yet, and 72 reviews on Google averaging 4.2 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Building and rooms5 of 5 reviews
Quality of care4 of 5 reviews
Cleanliness4 of 5 reviews
Management and turnover2 of 5 reviews
Activities and engagement1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★4
4 ★0
3 ★1
2 ★0
1 ★0
Google shows its five most relevant reviews; the 72-review average is 4.2 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Our mom lived at Legend of Broomfield for 2 1/2 years in both assisted living (AL) and memory care (MC). It is a beautiful facility with very caring staff that helped us navigate the transition from home to AL and then AL to MC. We are so appreciative we had the community of Legend to help care for Mom when we couldn't. We visited often and were able to see just how much they did, and cared, for the residents. We would like to acknowledge the entire Reflections care team for their attentive care! What an awesome group. We would like to especially thank Susie and Maria for going above and beyond - you are truly angels among us. We appreciate the loving care from Carol and Elizabeth. We are grateful to Michelle for getting Mom involved, to Chris for always making sure she was comfortable, to Mark for his gentle bedside manner and to Lorraine for making Mom's room sparkly clean! Natasha has a big heart and was a great help! Thank you Malissa for all the guidance you provided from beginning to end. We appreciate you all (forgot to mention someone I'm sure) and we wish you all the best in the future!
Legend of Broomfield is a truly exceptional place! We are not ready to move dad quite yet but when we are ready, our mind is made up. The staff is compassionate, patient, and always willing to go the extra mile to make sure residents are well cared for and comfortable. The facility itself is stunning—clean, bright, and designed to feel like home. The sense of community here is incredible. It's obvious staff treat every resident with dignity and respect, and it really shows. Knowing our dad will be surrounded by such kindness and professionalism gives us so much peace of mind.
My husband resided at Legend of Broomfield for over a year. The facility was nice and the care was adequate. My husband was placed in hospice. During that time, I started taking some of his belonging’s home with me each day. He passed on a Friday afternoon. My Saturday was spent in a grieving fog trying to prioritize some of the next steps. Early Sunday morning I went to the facility and packed up the remainder of his belongings. His room was emptied of all his personal effects by 10AM that Sunday morning. I asked the staff if there was someone available to check me out of the room. They said no.
Monday morning I called to see if the checkout process was on the schedule. I was told that they were in the room at that moment. That Thursday I received a bill. No billing for care, but a bill for 2.42 days of room charge. Seriously!!! I was appalled and felt that I had just been slapped on my way out the door to bury my husband. There was no compassion grace period after the passing of my husband. The room billing clock never stops but the compassion certainly did! Warning to all. If you are seeking an assisted living facility, etc, check the contract for any kind of grace period on the room charge should your loved one pass while at the facility.
His belongings were in the room for 10 hours on Sunday of the 2.42 days billed!! However, since the facility is not compelled to grant authority to anyone to do a room checkout on a weekend, that room charge becomes automatic money in their pocket.
I paid the bill with loud protest. That day the acting administrator said she would review the situation. I have heard nothing from her. I logged in to the portal to make sure my payment was reflected. The payment had posted and a credit was showing on my account of over $200. The facility can’t even get their bill in agreement with the portal bill.
This is such a sad situation for such a small amount of money. Even sadder because any positive opinion I may have had for the facility was erased by their behavior and indifference after his passing.
My mom has been at Legend for around 4 and a half years. We had to select a place and move her in very quickly following an inpatient hospital stay. They worked with us to make this happen. After Covid, I wanted to give my mom a voice in where she was living. I scheduled visits and took her to see the other local options. All those visits did was confirm that she was in the right place. The leadership team is strong and approachable. The director Ericka and her team are visible in the community. They are also open to feedback from residents and families and work hard to insure their staff is strong, skilled and dependable. The facility is clean and welcoming and the staff really cares. The size of the community is just right - big enough to have a range of activities and events and small enough to feel intimate. They have a great covered drop off and pick up area that is especially nice in bad weather. Best part is my mom is happy here and feels supported.
Walking into Legend in Broomfield immediately sets you at ease. The people at the front desk are always welcoming with a smile and greeting. The decor and layout are contemporary and make you feel at home. I was pleasantly relieved by how clean it is and how friendly and helpful are the staff. It's apparent they really care about the health and safety of the residents living there.
Reviews and rating from Google, shown as Google publishes them for Legend of Broomfield Assisted Living & Memory Care. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Legend of Broomfield Assisted Living & Memory Care. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
