No PlaceWisely verified reviews yet, and 15 reviews on Google averaging 3.3 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Quality of care4 of 5 reviews
Staff and caregivers2 of 5 reviews
Cleanliness2 of 5 reviews
Communication with family1 of 5 reviews
Price and value1 of 5 reviews
Building and rooms1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★2
4 ★1
3 ★0
2 ★0
1 ★2
Google shows its five most relevant reviews; the 15-review average is 3.3 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Our father is currently at this facility and we have been very satisfied with the care over all! We took him out of a different care center because he was being neglected and loss a tremendous amount of weight so we started looking for a different facility and Jaxpoint was our favorite! Ever since we place him here he has gained all his weight back and some he looks so much better! Every time we have been to the facility everyone there has been helpful and friendly.. and the communication has been wonderful they always call us with problems issues and needs. We have been very satisfied with our fathers care at Jaxpointe!
My family and I visited and really liked the house, particularly the beautiful backyard. The caregivers asked questions about who my mom is and were very knowledgeable and enjoyed their jobs. The house was very clean. We chose another location that was better suited to my mom.
They pay way too much for this assistance living. Employees really don’t have experience or knowledge on how to take care of these people. I fee sorry for the clients. Floors are dirty and the clients are usually wet or unattended when needed. Think twice before going there! 😠
I have known a couple of people that have moved into Jaxpointe. Your owners Russ and Gayle really care about their residents. Your family will get the love and care they deserve with this company.
Thought about putting my grandmother here until I toured an absolutely FILTHY house. Unacceptable if the space isn't cared for how can my love one be cared for?
Reviews and rating from Google, shown as Google publishes them for Jaxpointe at Saulsbury Ct Assisted Living. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Jaxpointe at Saulsbury Ct Assisted Living. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
