No PlaceWisely verified reviews yet, and 26 reviews on Google averaging 4.6 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care3 of 5 reviews
Management and turnover3 of 5 reviews
Dining and food2 of 5 reviews
Activities and engagement2 of 5 reviews
Building and rooms2 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 26-review average is 4.6 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
The staff at the Tucson Via Elegante is wonderful and so good with my mother-in-law who is disabled from a stroke and suffers from dementia. My grandmother with dementia was in the Sierra Vista Via Elegante and they were just lovely with her too. They helped us navigate Medicare and insurance to get her covered and settled in. Both locations are beautifully kept with gorgeous views of the desert.
I want to take a moment to thank the amazing caregivers at Via Elegante Tucson Mountains for all the love and care provided to my beautiful mother while in their care. We are fortunate enough to have her back in our home healthy and happy. To all the professional and compassionate members of the front office staff, health and wellness, administrative, logistics, and kitchen, a big and heartfelt thank you! A special salute to the life enhancement director Ms. Shelby Trozzi for all the fun activities provided. You all will always have a special place in our hearts.
The staff is so wonderful. My friend, who I admitted back in October 2024 is very pleased with everyone as well as I am. She loves her nurses and the activities there . She is in a better place now.
Via Elegante is the best of the best.
I was told this when I was searching for a place for my mother, and I still hear this.
My mother has gone from almost dying from poor care in another facility to thriving at Via Elegante.
The administrator Ira Branson along with every staff person have always treated my mother with care, respect and with concern for her well being.
My mother used to take my hand and beg me not to leave her when she was not at Via Elegante. Now when I visit and tell her I need to leave , she says: “ Okay.” She is happy, content and extremely well taken care of.
It is difficult putting a family member in a facility even when the care needed is more than one can provide. With my mother at Via Elegante Tucson Mountain, I have a peace and comfort I did not have at other facilities where my mother was and before her my father.
I know many of the family members of residents. . All of them have expressed how they too think Via Elegante is the best of the best.
Special appreciation to the caregivers who have the hardest of jobs and who do them with grace, competence and humor. They are amazing.
I can't say enough about the wonderful experience my Dad had while at Via Elegante Vineyard. He was warmly welcomed upon admission which made the process so much easier for our family. The Via Elegante staff is professional and so compassionate with the residents. I observed the care provided to other residents as well, and working in the healthcare area I am very critical about facility operations and how administration as well as the individuals in the caregiving positions interact with their clientele. The communication from the facility staff to family could not be better. We received routine updates on our Dad and how he was adjusting, as well as clinical updates from the nursing staff. Ira and Zach addressed all the questions we had during our decision process. They continued to ensure we were getting what we needed from staff. Vanessa, Jenny, Karen and others provided updates to us in a timely manner. And most importantly, our Dad loved his experience there and was very complimentary about the staff as well as the food! He gained 5 lbs. the first week he was there! He is a fussy Norwegian, so this was so unexpected for us to hear no complaints from him about his meals. I heartily recommend the Via Elegante Assisted Living facility(ies). Although we moved Dad to the midwest to be closer to family, he wants to go back to Tucson and Via Elegante again in the Winter. He's 96 years young, and the experience at Via Elegante Vineyard has certainly contributed to his continued zest for life and made him a happy individual through his aging process. We offer so many thanks to the knowledgeable and professional staff at Via Elegante and heartily recommend this facility to anyone wanting a compassionate, professional and safe place for their loved one. Pam McKeown and Paul Wallien
Reviews and rating from Google, shown as Google publishes them for Via Elegante, Tucson Mountains. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
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Reading reviews of Via Elegante, Tucson Mountains. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
