Sherwood Village Assisted Living and Memory Care Reviews
No PlaceWisely verified reviews yet, and 53 reviews on Google averaging 4.6 stars. Reviews are shown as written; we moderate for spam and privacy, never for sentiment. How we handle reviews
What families mention most
Staff and caregivers5 of 5 reviews
Quality of care5 of 5 reviews
Communication with family2 of 5 reviews
Building and rooms2 of 5 reviews
Cleanliness1 of 5 reviews
Management and turnover1 of 5 reviews
Counted from the review texts on this page. A mention is not praise or criticism; read the reviews for the sentiment.
Stars across the 5 reviews shown here
5 ★5
4 ★0
3 ★0
2 ★0
1 ★0
Google shows its five most relevant reviews; the 53-review average is 4.6 on Google.
No verified reviews yet. Verified means a resident, a family member, or someone who documented a tour, confirmed by PlaceWisely. We never display facility-supplied testimonials as reviews. Toured or lived here? Write the first one.
Reviews on Google
Shown as published by Google · not PlaceWisely verified
Sherwood Village deserves every bit of my 5-star rating. Not because everything is perfect, but because of the way they conduct their business. The true measure of customer service commitment can only really be seen when things don’t go according to plan. We moved my father-in-law (Papa) late June ’26. The transition for him was seamless, but his room wasn’t ready when it was supposed to be.
When I emailed Ms. Jennie Fay, the Marketing Director, late that Saturday night to let her know what happened, I didn’t expect to hear from her until Monday, when normal business hours had resumed. But she got back to me right away. She adjusted things on their end to make up for the loss of time, allowing us to move Papa in before admission. When he showed up, his apartment was ready, fully moved in feeling as much like home as possible.
Sherwood Village has dedicated employees that have worked there for ten years or more. The fact that they hold on to good people and promote from within their own facility is a testament to the quality of the work environment. Happy employees simply do better at their jobs – which means better, more stable care for their residents than a place with high turnover.
The fact that they take both private pay and state assistance residents means that Papa will not have to move, even if he needs to go on state aide. That’s huge both for his mental and physical stability as he ages, and for us – saving us the worry and time of having to find him somewhere else to live and moving him all over again.
There is so much good to say about Sherwood. I was given a short time to move my sister to Memory Care. I saw several other facilities. Some would not allow personal furniture. Some were cavernous or over stimulating. Some were closed off like a person warehouse. Sherwood was nothing like the others. Sherwood allowed her own furniture and provided the rest as needed. Communication with caregivers was absolutely excellent and it is easy to see that they love their residents!
Very happy with Sherwood Village Assisted Living. for my mom. All Staff is very attentive and always friendly. Dealing with Jennie has been very positive. She always answers my texts even on her days off which I appreciate. Sherwood Village keeps their facility very clean at all times. I highly recommend this facility for Assisted Living.
My mother lives there now. The staff is very friendly and takes great care of her. She really likes the way they talk to her and help her with anything she needs. I also enjoy talking to them, they answer any questions that come up or find someone who can. It is great to see Mom visiting with her new friends.
My Mother is now living at Sherwood Village. Jennie Fay was excellent with the intake process. I had originally visited a year ago and when it came time to move mom, Jennie remebered me and treated us like family. Jennie has great communication. She cares about your needs and your emotions. The staff at Sherwood are awesome too! I am greeted with friendly smiles. They are taking good care of my mom and keep me updated on her health concerns. I recommend Sherwood Village.
Reviews and rating from Google, shown as Google publishes them for Sherwood Village Assisted Living and Memory Care. They are not PlaceWisely verified reviews and do not affect match scores or rankings.
What the regulator says
No regulator record is linked to this community yet. Licensing section
Reading reviews of Sherwood Village Assisted Living and Memory Care. Weigh patterns over single ratings. It offers assisted living; reviews from families of residents with different care needs describe different experiences. Reviews on Google come from Google and are not verified by PlaceWisely; they never affect match scores or rankings. If a review mentions staffing or communication, ask about it on a tour. Questions to ask on a tour
